Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Duncan; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking part-time associates for their location in Duncan, British Columbia. Responsibilities include assisting customers, managing cash transactions, and maintaining a well-stocked and clean store environment.

The ideal candidate will have previous retail experience and strong customer service skills. Physical ability to lift up to 50 lbs and stay active during shifts is required. Apply today to join a team committed to providing excellent customer service.

Qualifications

• Previous customer service experience in a retail environment is preferred.
• Must be able to lift 30-50 lbs and meet physical demands.
• Ability to interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive, safe, and respectful environment.

Skills

Excellent customer service and relationship management skills

Strong organizational and communication skills

Strong problem-solving and decision-making skills

Ability to follow instructions

Education

High school diploma or equivalent

Job description

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills and Experience

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Schedule & Location

Part time 10 & 12 - 360 Trunk Road, Duncan, British Columbia V9L 2P6.

Operations 40032 Dollar Tree