Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Chilliwack; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is looking for a part-time employee to assist customers in Chilliwack, British Columbia. The role involves managing cash transactions, maintaining store cleanliness, and ensuring a safe environment.

Preferred qualifications include a high school diploma and prior customer service experience. Strong communication, problem-solving, and organizational skills are essential.

The position requires lifting and physical activity, contributing to an energetic work environment.

Qualifications

• Customer service experience in retail, hotel, restaurant, grocery, or drug stores.
• Ability to follow instructions and interpret operational documents.
• Capability to lift between 30 and 50 lbs.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and maintain cash security.
• Ensure cleanliness and organization throughout the store.

Skills

Customer service

Relationship management

Problem-solving

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision‑making skills are required

Location: Part time B-8249 Eagle Landing, Chilliwack, British Columbia V2R 0P9 Operations 40097 Dollar Tree