Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Calgary; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is looking for a Customer Service Associate to provide an excellent shopping experience in Calgary. Responsibilities include assisting customers, managing cash transactions, and maintaining store cleanliness.

Preferred candidates will have customer service experience and a high school diploma. The role requires the ability to lift moderate weights and perform various physical tasks. This is a part-time position located at 112-10440 Macleod Tr Se, Calgary, Alberta T2J 0P8.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30-50 lbs and have good physical stamina.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at assigned cash register.
• Maintain cleanliness throughout the store and restock as needed.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision‑making skills are required

Part time

112-10440 Macleod Tr Se, Calgary, Alberta T2J 0P8

Operations 40026 Dollar Tree