customer service agent

Promotional Bridge; Calgary; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Mileage paid

Free parking available

Job summary

Promotional Bridge in Calgary is seeking a motivated on-site Marketing/Administrative Assistant to support client promotions and day-to-day office duties.

The role involves advising clients on advertising strategies, handling inquiries, preparing brochures and reports, managing inventory, and assisting with sales materials. Strong communication, organization, and reliability are essential; MS Outlook/Word skills are expected.

Qualifications

• No degree required; work experience is an asset.
• On-site role at a retail/office setting.
• Strong written and verbal communication skills.
• Experience in marketing or promotions is beneficial.

Responsibilities

• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Assist in the preparation of brochures, reports, newsletters and other material
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Order office supplies and maintain inventory
• Perform general office duties
• Sell merchandise
• Consult with clients after sale to provide ongoing support

Skills

Marketing

Client focus

Communication

Multitasking

Team player

Reliability

Education

No degree, certificate or diploma

Tools

MS Outlook

MS Word

Job description

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail/wholesale establishment/distribution centre
• Business

Responsibilities

Tasks

• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Assist in the preparation of brochures, reports, newsletters and other material
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Order office supplies and maintain inventory
• Perform general office duties
• Sell merchandise
• Consult with clients after sale to provide ongoing support

Experience and specialization

Computer and technology knowledge

• MS Outlook
• MS Word

Area of work experience

• Marketing

Additional information

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Dependability
• Honesty

Benefits

• Mileage paid

Other Benefits

• Free parking available