Customer service agent

Telesolutions; Winnipeg; On-site; CAD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus

Commission

40 hours per week

Job summary

Telesolutions is seeking a customer service representative in Winnipeg, Manitoba. Responsibilities include assisting customers with inquiries, handling refunds, managing records, and selling merchandise. This role requires strong communication skills and the ability to thrive in a fast-paced environment. The position is permanent with early morning and shift options. Candidates should possess no formal educational requirements but must have client focus and strong interpersonal skills.

Responsibilities

• Answer inquiries and provide information to customers.
• Arrange for refunds and credits.
• Maintain records and statistics.
• Sell merchandise.

Skills

Client focus

Excellent oral communication

Excellent written communication

Efficient interpersonal skills

Attention to detail

Flexibility

Organized

Reliability

Team player

Education

No degree, certificate or diploma

Job description

Education

• No degree, certificate or diploma

Work setting

• Business sector
• Private sector
• Retail/wholesale establishment/distribution centre
• Telecommunications company
• Sales

Tasks

• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Maintain records and statistics
• Sell merchandise

Computer and technology knowledge

• Internet

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Repetitive tasks

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 1 to less than 7 months

Employment terms options

• Early morning
• Shift
• Morning
• Day

Financial benefits

• Bonus
• Commission

Other benefits

• Other benefits
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week