customer information service representative - retail

Exhibit Floor Designs Ltd; Lethbridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local design company is looking for a Customer Information Service Representative to engage with clients and develop communication strategies. The role involves advising clients, publicizing activities, and maintaining a digital database. Candidates should have a secondary school diploma, and while training is provided, excellent communication and interpersonal skills are essential. Flexible working hours (32 to 44 hours per week) are available. This is an on-site position based in Lethbridge, Alberta.

Qualifications

• Excellent oral communication skills for client interactions.
• Ability to work in a fast-paced and physically demanding environment.
• Attention to detail and reliability are crucial.

Responsibilities

• Develop and implement communication strategies.
• Act as a spokesperson for the organization.
• Advise clients on advertising or sales promotion strategies.
• Maintain and manage the digital database.

Skills

Attention to detail

Client focus

Excellent oral communication

Efficient interpersonal skills

Punctuality

Flexibility

Reliability

Education

Secondary (High) school graduation certificate

Job description

Customer Information Service Representative – Retail

Employer: Exhibit Floor Designs Ltd

Posted: December 16, 2025

Location: 3200 Mayor Magrath Drive, Lethbridge, AB T1K 6Y6 – On site

Employment type: Permanent, Full time

Hours: 32 to 44 hours per week (Flexible – Morning, Day, Evening, Weekend, Shift, Overtime available)

Salary: $16.00 per hour

Availability: Starts as soon as possible

Education & Experience

• Secondary (High) school graduation certificate
• Experience: Will train

Responsibilities

• Develop communication strategies
• Implement communication strategies and programs
• Publicize activities, workshops, meetings and other events for fundraising or information purposes
• Act as spokesperson for an organization
• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Co‑coordinate special publicity events and promotions
• Conduct public opinion and attitude surveys
• Gather, research and prepare communications material
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain and manage digital database

Work Conditions and Physical Capabilities

• Attention to detail
• Fast‑paced environment
• Physically demanding
• Repetitive tasks
• Standing for extended periods

Personal Suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Reliability
• Judgement
• Dependability
• Honesty

Who can apply for this job?

Apply: Canadian citizens and permanent or temporary residents of Canada and other candidates, with or without a valid Canadian work permit.

Advertised until

2026-01-06