Customer Experience Specialist – Banking Solutions

TD; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Canada is seeking a Customer Experience Associate to enhance customer interactions and handle financial transactions. This role requires at least a High School diploma and 1+ years of experience. Candidates should demonstrate strong organizational, communication, and customer service skills while using MS Office tools. Join a team that is committed to providing an exceptional banking experience and advancing your career through training and development opportunities.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Strong administration, organizational, planning skills.
• Hands on knowledge of using MS Office.

Responsibilities

• Process financial transactions like deposits and withdrawals.
• Understand and determine customer needs.
• Respond and resolve customers' concerns.

Skills

Administration skills

Organizational skills

Customer experience skills

MS Office proficiency

Detail-oriented

Education

High School diploma

Undergraduate degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A leading financial institution in Canada is seeking a Customer Experience Associate to enhance customer interactions and handle financial transactions. This role requires at least a High School diploma and 1+ years of experience. Candidates should demonstrate strong organizational, communication, and customer service skills while using MS Office tools. Join a team that is committed to providing an exceptional banking experience and advancing your career through training and development opportunities.