Culinary Team Lead & Kitchen Ops Coach

Farm Boy; Mississauga; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Employee discount 10%

Benefits package varies by position

On-the-job training and internalPromot

Community involvement programs

Health, dental, disability coverage

Job summary

Farm Boy in Mississauga is seeking a hands-on supervisor to partner with the Department Manager to deliver exceptional food and service experiences. You will lead daily operations, train staff, and ensure a high-performing team across front- and back-of-house duties.

The role emphasizes cooking fresh offerings for hot and cold bars, administrative tasks like inventory and scheduling, and adherence to safety and company policies.

Qualifications

• A genuine passion for delivering engaging and exceptional customer service.
• Completion of a post-secondary program with an emphasis in Culinary Management, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role (or an equivalent combination of education and experience).
• The ability to thrive in a fast-paced, dynamic environment by effectively managing priorities while maintaining a high level of performance.
• Excellent organizational, analytical, and interpersonal skills, supported by strong mathematical aptitude.
• Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
• Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

Responsibilities

• Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
• Work closely with the Department Manager to execute departmental strategies and achieve stated goals and performance objectives.
• Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
• Build a positive, collaborative team culture by leading regular huddles to share goals, celebrate successes, strengthen product knowledge, and encourage two-way feedback.
• Bring our food experience to life by preparing and cooking fresh offerings for our hot and cold bar and grill stations.
• Support daily department operations to ensure excellent customer service, effective merchandising and rotation, adequate staffing coverage, and consistently high cleanliness standards.
• Provide office and administrative support including inventory management, ordering, invoicing, scheduling, and payroll functions.
• Promote clear communication and adherence to company policies and government regulations to support compliance across the team.
• Follow all corporate policies and procedures with a strong focus on Health & Safety, Food Safety, HACCP compliance, and proper equipment use.
• Support store operations by assuming other related duties on a periodic basis.

Skills

Customer service

Prioritization

Time management

Organizational skills

Analytical skills

Interpersonal skills

Software proficiency

Physical stamina

Flexible scheduling

English fluency

French language (asset)

Education

Culinary Management (post-secondary program)

Tools

POS systems

Computer software

Job description

Farm Boy in Mississauga is seeking a hands-on supervisor to partner with the Department Manager to deliver exceptional food and service experiences. You will lead daily operations, train staff, and ensure a high-performing team across front- and back-of-house duties.

The role emphasizes cooking fresh offerings for hot and cold bars, administrative tasks like inventory and scheduling, and adherence to safety and company policies.