CRM & Email Automation Specialist

Air Apps; London; On-site; CAD 71,000 - 94,000; Full time

Benefits offered by this job

Apple hardware ecosystem for work.

Annual Bonus

Top-tier Health and Life Insurance

Transportation Budget

Coverflex benefits package

Childcare support

Air Conference

Pension Fund

Urban Sports Club

Meals 100% free at the hub

Job summary

Air Apps seeks a CRM Specialist to manage and optimize customer relationship management systems and email campaigns. You will drive drip marketing, segmentation, automation, and lead nurturing to boost engagement and retention.

Experience with HubSpot, Marketo, Salesforce, or Klaviyo is essential, along with strong knowledge of email best practices and analytics. This is a fully onsite role at our Lisbon office, with relocation support available.

Qualifications

• 3+ years in CRM management, email marketing, or marketing automation.
• Hands-on experience with HubSpot, Marketo, Salesforce, or Klaviyo.
• Strong knowledge of email marketing best practices and automation workflows.

Responsibilities

• Develop and execute email marketing campaigns, drip sequences, and lead nurturing strategies.
• Manage and optimize CRM workflows, segmentation, and lifecycle automation.
• Collaborate with marketing, sales, and product teams to personalize customer interactions.
• Track and analyze email metrics (open rates, CTR, conversions) and improve deliverability.
• Ensure compliance with GDPR, CCPA, and email regulations.

Skills

CRM management

Email marketing

Marketing automation

HubSpot/Marketo/Salesforce/Klaviyo

A/B testing

Lead scoring

Data analytics

Tools

HubSpot

Marketo

Salesforce

Klaviyo

Job description

Air Apps seeks a CRM Specialist to manage and optimize customer relationship management systems and email campaigns. You will drive drip marketing, segmentation, automation, and lead nurturing to boost engagement and retention.

Experience with HubSpot, Marketo, Salesforce, or Klaviyo is essential, along with strong knowledge of email best practices and analytics. This is a fully onsite role at our Lisbon office, with relocation support available.