Crisis Response & Education Facilitator

Boost Child & Youth Advocacy Centre; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A community support organization in Toronto is seeking a Crisis Response & Education Facilitator to provide trauma-informed guidance and support in child-serving organizations. You will respond to crisis incidents, deliver training programs, and develop programs aimed at preventing childhood violence. The ideal candidate holds a degree in Social Sciences or related fields and has experience in crisis intervention and facilitation. Flexibility in work hours and travel within the GTA is required.

Benefits

Health Spending Account

Employee & Family Assistance Program

3 weeks paid vacation

Paid sick leave

Paid personal obligation days

Qualifications

• Sound knowledge of childhood trauma and child development.
• Proven experience in crisis services for children and families.
• Demonstrated training or facilitation experience.
• Ability to meet diverse community needs.

Responsibilities

• Respond to crisis service inquiries from child serving organizations.
• Conduct needs assessments with a trauma-informed lens.
• Deliver specialized consultations on trauma-informed practices.
• Provide training for professionals and community members.

Skills

Crisis assessment and intervention

Facilitation and public speaking

Interpersonal and written communication

Collaboration with multidisciplinary teams

Cultural competency practices

Education

Post-secondary degree in Social Sciences, Health Sciences, Education

Job description

Overview

Boost Child & Youth Advocacy Centre (Boost CYAC) is a registered charity that provides a range of services to children, youth and families who have experienced abuse or violence, within the City of Toronto. We provide individual, group, family and community services that include trauma counselling, advocacy and support services during child abuse investigations, court support and accompaniment services and abuse and violence prevention materials and training. Boost CYAC is accredited by the Canadian Centre for Accreditation, an independent non-profit organization that offers accreditation specifically tailored to community-based health and social services across Canada.

Position Description

The Prevention Education Program is seeking a Crisis Response & Education Facilitator to respond to crises at child-serving organizations (e.g., schools, daycares, community centres). Crisis response incidents may include child abuse allegations, peer assault and community violence. Crisis response services aim to provide trauma informed guidance and stabilization to child-serving organizations, to re-establish safety and prevent further trauma.

The Facilitator will also deliver and contribute to the development of Boost CYAC’s PEP Talk classroom programs, which is evidence-based, violence prevention programming that aims to develop protective life skills in children with the goal of building healthy relationships with themselves, peers and the adults in their lives.

Qualifications

At Boost CYAC, we are interested in finding the best candidate(s) for our positions and those candidate(s) may come from various backgrounds, fields and disciplines. If you are interested in this role but your experience does not align with all the qualifications listed, we welcome you to apply anyway. We encourage you to think broadly about your background and skill set for the role and highlight transferable skills and your commitment to learning as part of your application. We will consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications.

• A post-secondary degree in Social Sciences, Health Sciences, Education or related field. Registration in good standing in an appropriate regulatory body.
• Sound knowledge of the field of childhood trauma, particularly complex, developmental and intergenerational trauma, and child and adolescent development.
• Proven experience providing crisis assessment and intervention services to children, youth, families and/or professionals.
• Demonstrated training, teaching, or facilitation experience in face-to-face or virtual environments.
• Ability to meet the needs of a diverse client/community base, through knowledge of and application of diversity, equity and inclusion, trauma-informed, anti-oppressive, anti-racist and cultural competency practices.
• Direct experience collaborating with teams of multidisciplinary professionals and community partners.
• Ability to screen for suicidality or other high-risk concerns and develop safety plans. ASIST certification is considered an asset.
• The ability to employ self-care strategies and maintain a calm demeanor and positive attitude in relation to potentially stressful situations.
• Strong facilitation, public speaking skills and mediation skills and the ability to explore, empathize and adapt to the experiences of various audiences/partners.
• Excellent interpersonal, written and organizational skills and the ability to work on multiple tasks and deadlines in a fast-paced environment.
• Demonstrated flexibility, judgment, initiative, confidentiality and a strong work ethic.
• Satisfactory clearance under the Vulnerable Sector Screening process.

Responsibilities

Crisis Response Service Delivery

• Respond to all crisis response service inquiries from child serving organizations.
• Collect relevant information and conduct needs assessments regarding appropriate crisis response service delivery with a trauma informed, accommodation and EDI lens.
• Provide specialized crisis response sessions with identified parties, both virtually and in person and follow up support as appropriate.
• Provide specialized consultation to child serving organizations on topics related to child abuse, victimization, exploitation, and trauma informed practices.
• Deliver training programs to professionals, paraprofessionals, students, caregivers, and community members, both in-person and virtually.
• Establish and maintain partnerships with external agencies to promote and grow the crisis response service model.
• Prepare, compile, submit, and maintain accurate records, files, statistics, and additional relevant information in accordance with program requirements.

Prevention Programming Delivery

• Deliver PEP Talk programs in schools and other community settings, as assigned, both in-person and virtually.
• Build strong, collaborative relationships with community partners.
• Provide feedback and input in the development and maintenance of program content, training products and prevention messages.

General

• Contribute to service development, evaluations and educational activities within the program and organization.
• Support a workplace that embraces diversity and inclusion, encourages teamwork and complies with all the applicable regulatory and legislative requirements.

Additional Information

Address

• 245 Eglinton Avenue East, Suite 201, Toronto ON M4P 3B7

Work Schedule

• Monday to Friday, 35 hours per week
• Travel in the GTA is a requirement of this role; access and use of a car is required.
• Day and evening shifts as required.
• This is not a remote role; occasional remote work may be available, considering service standards and operational requirements.

Benefits

• Health Spending Account, Employee & Family Assistance Program, 3 weeks paid vacation, paid sick leave, paid personal obligation days