Course Production Technician

Simon Fraser University; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

CUPE Local 3338 benefits

14% pay in lieu of benefits

20% in lieu of benefits after 4 months

Hybrid-work program

Job summary

Simon Fraser University is seeking a Course Production Technician to support the development and delivery of high-quality courses in Canvas LMS. The role involves building and maintaining course shells, applying templates, organizing content, and integrating multimedia to create accessible, engaging learning experiences.

Collaborating with faculty and staff, you will manage multiple tasks under tight timelines, ensuring alignment with accessibility standards and institutional guidelines.

Qualifications

• LMS Proficiency (Canvas): ability to set up shells, modules, quizzes, assignments, and gradebooks.
• Course Design Support: applying templates, learning objects, and course design standards consistently.
• Content Formatting & Organization: structuring modules, and multimedia so courses are intuitive for students.
• Multimedia Editing: basic video/audio editing, captioning, image optimization, and graphic design.
• Attention to Detail: ensuring content accuracy, consistency, and alignment with faculty instructions.

Responsibilities

• Build and maintain Canvas LMS shells for courses.
• Apply program templates and organize content for accessible courses.
• Integrate multimedia and ensure accessibility and institutional standards.
• Collaborate with faculty and staff to enhance the student learning experience.

Skills

LMS proficiency

Course design support

Content formatting

Multimedia editing

Attention to detail

Education

Post-secondary education in educational technology or related field

Tools

Canvas LMS

Job description

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

The Beedie Graduate Programs team is a collaborative, high-performing team responsible for the successful delivery and ongoing development of the Beedie School of Business’s portfolio of nine graduate programs. The team oversees the full student and program lifecycle, including recruitment, admissions, program operations, and student services. Working in a dynamic and rapidly evolving market, team members collaborate closely to enhance the student experience, strengthen program quality, and continuously optimize course and program offerings in response to emerging needs and opportunities.

About the Role

The Course Production Technician supports the development and delivery of high-quality courses in our learning management system by building and maintaining Canvas LMS shells. Working closely with faculty and staff, this role helps to transform course materials into well-structured, accessible, and engaging learning experiences. The technician applies program templates, organizes content, integrates multimedia, and ensures compliance with accessibility and institutional standards. Success in the role requires strong technical skills in Canvas, strict attention to detail, and the ability to manage a multitude of tasks and projects under tight timelines. The ideal candidate is collaborative, resourceful, and committed to enhancing the student learning experience through effective use of leaning technologies and content management platforms.

The ideal candidate is highly organized, detail-oriented, and technologically adept, with demonstrated proficiency across a range of learning technologies, project and content management platforms, and video and audio production tools. They thrive in a diverse, collaborative workplace and communicate with confidence, professionalism, and sound judgment when engaging with colleagues, instructors, and senior leaders. The successful candidate brings a strong commitment to quality, takes pride in producing excellent work, and approaches responsibilities with initiative, reliability, and a high degree of professionalism.

Qualifications

High school graduation and one year of post-secondary education and training in educational technology, computing science or a related field. 3 years minimum experience. An equivalent combination of formal education, certificate/program of study ad experience is acceptable.

• LMS Proficiency (Canvas): Ability to set up course shells, modules, quizzes, assignments, and gradebooks.
• Course Design Support: Applying templates, learning objects, and course design standards consistently.
• Content Formatting & Organization: Structuring modules, and multimedia so courses are intuitive for students.
• Multimedia Editing: Basic skills in video/audio editing, captioning, image optimization, and graphic design.
• Attention to Detail: Ensuring content accuracy, consistency, and alignment with faculty instructions.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

• An additional 14% pay in lieu of benefits
• After 4 consecutive months in the position, pay in lieu of benefits is increased to 20%
• Hybrid-work program for eligible positions

Additional Information

The assignment end date is July 30, 2027.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact [e-mail].