Systems Developer/Analyst

Simon Fraser University; Burnaby; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

7% pay in lieu of benefits

8% vacation pay

Extended health & dental plans

Professional development funds

Hybrid-work program

Job summary

Simon Fraser University in Burnaby is seeking a Systems Developer/Analyst to design and implement information systems, automate workflows, and provide quantitative and qualitative analysis to support strategic decisions. The role compiles information and prepares reports for internal uses and university partners.

Requires a Bachelor’s degree in Quantitative Science or related field and five years of related experience, including programming.

Qualifications

• Bachelor’s degree in Quantitative Science or related field, plus five years of related experience.
• Expert SQL, report generation and data visualization.
• Extensive knowledge of Blackbaud CRM foundations.
• Strong customer service, interpersonal and mentoring skills.
• Analytical reasoning, problem solving, time management, and organization.
• Ability to collaborate with software developers, admins, designers, PMs, and business analysts.

Responsibilities

• Design and develop information systems and automate workflows.
• Implement customizations and enhancements across SFU's admin systems.
• Provide reporting and analysis to support decision-making by senior administration.
• Compile information and prepare reports for university partners.

Skills

SQL

Data visualization

CRM (Blackbaud)

Customer service

Analytical reasoning

Teamwork

Programming

Education

Bachelor’s degree in Quantitative Science or related discipline

Tools

Blackbaud CRM

Job description

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

The Administrative Technical Solutions (ATS) team develops and supports enterprise applications, integrations, and automation services that support critical administrative and student services across SFU. Partnering with business units across the University, the team delivers innovative, reliable, and user-focused technology solutions that improve operational efficiency and enhance the SFU experience.

About the Role

The Systems Developer/Analyst (SDA) contributes to the design and development of information systems and the identification of the university’s future information needs. The role is responsible for designing and implementing customizations, workflow automation, systems enhancements and for providing quantitative and qualitative information analysis and reporting to support strategic decision and policy-making by the university’s senior administration. The position compiles information, conducts additional analyses, and prepares reports on a variety of issues for internal uses and for partners across the University.

Full Job Description

Qualifications

Bachelor’s degree in Quantitative Science (Computer Science, Mathematics or Statistics), Business Administration, Social Sciences (with a data focus) or a related discipline and five years of related experience, including experience in research methods, statistical analysis, reporting methodologies, and programming, or an equivalent combination of education, training, and experience.

• Excellent knowledge of SQL, report generation and data visualization


• Extensive knowledge of the foundations of CRM solutions e.g. Blackbaud CRM


• Excellent customer service, interpersonal, teamwork and mentorship skills


• Excellent analytical reasoning, problem solving, time management, presentation and organizational skills


• Ability to work collaboratively with a team of software developers, technical administrators, designers, project managers, and business analysts.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):

• An additional 7% pay in lieu of benefits & 8% vacation pay


• Employer paid extended health & dental plans


• Professional development funds (minimum contract period of 1 year)


• Hybrid-work program for eligible positions

Additional Information

The assignment end date is August 31, 2027

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact [e-mail].