Counter Sales Specialist — Plumbing & HVAC Solutions

Wolseley Inc; Canada; Hybrid; CAD 48,000 - 64,000; Full time

Benefits offered by this job

Safety-focused workplace

Premium company health benefits

RRSP or pension matching

Paid vacation and sick time

Annual bonus and profit-sharing

Employee discounts

Education reimbursement

Referral programs

Job summary

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country, with a culture of safety, inclusion and growth.

As a first point of contact you will provide product knowledge to customers, respond to inquiries, and prepare quotations for urgent contracting jobs while picking orders from the warehouse and researching products to ensure availability.

Qualifications

• Previous technical experience in sales or customer service in wholesale or distribution.
• Local market knowledge with HVAC and Plumbing will be an asset
• General computer skills including Microsoft Office required.
• Experience with AS400 an asset.

Responsibilities

• Provide prompt product knowledge and information to customers.
• Respond to customers in person, by phone or email.
• Prepare small order quotations for urgent contracting jobs.
• Pick customer orders from warehouse.
• Perform necessary product research in catalogues and online.
• Verify all items are available for the customer as ordered and scheduled.
• Responsible for building positive relationships with customers and associates.
• Take initiative to maintain stock of the counter area as needed.
• Offer help and assistance in the warehouse if required.

Skills

Sales & Customer Service

HVAC/Plumbing knowledge

Microsoft Office

Tools

AS400

Job description

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country, with a culture of safety, inclusion and growth.

As a first point of contact you will provide product knowledge to customers, respond to inquiries, and prepare quotations for urgent contracting jobs while picking orders from the warehouse and researching products to ensure availability.