Concierge Union

Sunrise Senior Living; Vaughan; Hybrid; CAD 26,000 - 28,000; Part time

Job summary

Sunrise Senior Living in Thornhill is seeking a Part‑time Front Desk Concierge to welcome residents, families and visitors with warmth and professionalism. You will manage calls, assist with move-ins, support the Sales team, and maintain the front desk and Bistro area.

Ideal candidates have a High School diploma, strong customer service skills, and proficiency with Microsoft Office. This role requires organization, confidentiality, and the ability to multitask in a busy environment.

Qualifications

• High School Diploma or GED.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organized

Time management

Multitasking

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Basic computer systems

Job description

: Thornhill, ON - Sunrise of Thornhill: Part time: Posted Today: End Date: October 31, 2026 (30+ days left to apply): JR126877# **About Sunrise Senior Living****Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.**As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.What You’ll Do:• Greet visitors, residents, and prospective families with professionalism and warmth• Answer and route calls promptly, taking accurate messages• Provide community overviews and support the Sales team with inquiries• Assist with move-in preparations and marketing materials• Maintain a welcoming front desk and Bistro area• Support recruitment efforts and administrative data entry• Manage appointments, mail distribution, and resident rosters• Monitor safety protocols, visitor sign-in, and emergency procedures• Process meal tickets and assist with basic office tasksYou serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.What We’re Looking For:• High School Diploma/GED• Strong customer service and communication skills• Organized with excellent time management and follow-through• Comfortable multitasking in a fast-paced environment• Proficiency in Microsoft Office and basic computer systems• Ability to maintain professionalism and confidentialityFront Desk Concierge – Lead Hospitality with PurposeFront Desk Concierge | Senior Living Administration # **Pay Range:**19.13 - 20.29