Part-Time Senior Living Concierge — Front Desk Host

Sunrise Senior Living; Vaughan; Hybrid; CAD 26,000 - 28,000; Part time

Job summary

Sunrise Senior Living in Thornhill is seeking a Part‑time Front Desk Concierge to welcome residents, families and visitors with warmth and professionalism. You will manage calls, assist with move-ins, support the Sales team, and maintain the front desk and Bistro area.

Ideal candidates have a High School diploma, strong customer service skills, and proficiency with Microsoft Office. This role requires organization, confidentiality, and the ability to multitask in a busy environment.

Qualifications

• High School Diploma or GED.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organized

Time management

Multitasking

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Basic computer systems

Job description

Sunrise Senior Living in Thornhill is seeking a Part‑time Front Desk Concierge to welcome residents, families and visitors with warmth and professionalism. You will manage calls, assist with move-ins, support the Sales team, and maintain the front desk and Bistro area.

Ideal candidates have a High School diploma, strong customer service skills, and proficiency with Microsoft Office. This role requires organization, confidentiality, and the ability to multitask in a busy environment.