Concierge

Sunrise Senior Living; Mississauga; On-site; CAD 25,000 - 30,000; Part time

Job summary

Sunrise Senior Living in Mississauga, Canada, is seeking a Front Desk Concierge to greet residents, families, and visitors with warmth and professionalism, ensuring a welcoming, safe, and organized community experience.

You will answer and route calls, support the Sales team, assist with move-in preparations and marketing materials, manage appointments and sign-in procedures, and help with basic office tasks while maintaining confidentiality and a high standard of hospitality.

Qualifications

• High School Diploma or GED is required.
• Excellent customer service and communication skills are essential.
• Organized with strong time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficient in Microsoft Office and basic computer systems.
• Maintain professionalism and confidentiality at all times.

Responsibilities

• Greet visitors, residents, and families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Support the Sales team with inquiries and community overviews.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area; support recruitment efforts.
• Manage appointments, mail distribution, and resident rosters; assist with basic admin tasks.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and handle related office duties.

Skills

Customer service

Communication

Multitasking

Time management

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

About Sunrise Senior LivingSunrise Senior Living provides resident-centered care while supporting team member growth across Canada.As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.What You’ll Do:Greet visitors, residents, and prospective families with professionalism and warmthAnswer and route calls promptly, taking accurate messagesProvide community overviews and support the Sales team with inquiriesAssist with move-in preparations and marketing materialsMaintain a welcoming front desk and Bistro areaSupport recruitment efforts and administrative data entryManage appointments, mail distribution, and resident rostersMonitor safety protocols, visitor sign-in, and emergency proceduresProcess meal tickets and assist with basic office tasksYou serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.What We’re Looking For:High School Diploma/GEDStrong customer service and communication skillsOrganized with excellent time management and follow-throughComfortable multitasking in a fast-paced environmentProficiency in Microsoft Office and basic computer systemsAbility to maintain professionalism and confidentialityFront Desk Concierge – Lead Hospitality with PurposeFront Desk Concierge | Senior Living AdministrationPay Range:17.60 - 22.10Employment Type: CasualThis position is classified as a casual role. Casual employees work on an as-needed basis with no guaranteed hours and are not considered permanent employees. Employment is not guaranteed for any specific duration and may be ended at any time in accordance with applicable employment standards. Terms and conditions of employment will be outlined in the employment agreement.Employment InformationThis position is subject to applicable provincial employment standards.Equal Opportunity EmployerSunrise Senior Living is committed to providing equal employment opportunities across Canada.