Compassionate Veterinary Front Desk Associate

NVA Canada; Aurora; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Uniform allowance

Comprehensive benefits

RRSP matching

Wellness spending account

Paid sick days

Vacation time

Staff discounts on veterinary care

Friendly team culture

Job summary

NVA Canada is seeking a friendly and organized front desk receptionist to be the first point of contact for clients in a busy veterinary clinic. You will manage phones, scheduling, and payments while delivering compassionate care to both clients and patients.

Ideal candidates are experienced in fast-paced customer service, highly organized, and able to multi-task with ease. Join our supportive team and contribute to a welcoming clinic atmosphere.

Qualifications

• Experience in a veterinary clinic or fast-paced customer service role is required.
• Friendly, professional, and compassionate with clients and patients.
• Strong communication and multitasking skills.
• Highly organized and able to stay calm under pressure.
• A team player who takes initiative and keeps things moving.

Responsibilities

• Greet clients and create a positive, supportive first impression.
• Manage phones, scheduling, and appointment flow in a busy clinic.
• Handle client questions, payments, and coordination of care.
• Support overall clinic organization and communication.
• Occasional assistance to the veterinary team as needed.

Skills

Customer service

Communication

Multitasking

Calm under pressure

Team player

Job description

NVA Canada is seeking a friendly and organized front desk receptionist to be the first point of contact for clients in a busy veterinary clinic. You will manage phones, scheduling, and payments while delivering compassionate care to both clients and patients.

Ideal candidates are experienced in fast-paced customer service, highly organized, and able to multi-task with ease. Join our supportive team and contribute to a welcoming clinic atmosphere.