Community Library Service Centre Assistant

Taituarā; Selwyn; On-site; CAD 45,000 - 55,000; Full time

Job summary

A local community library in Selwyn, Canada, is looking for a Community Library Service Centre Assistant. The position requires excellent customer service skills and the ability to engage with diverse visitors. You will provide technology assistance, promote library resources, and help the community connect with various services. This role offers a supportive work environment that values continuous learning and development. Join us in making Selwyn a great place to live and learn.

Benefits

Flexible work-life balance

Career coaching and development

Paid leave during holidays

Sick leave from day one

Continued KiwiSaver contributions

Discounts with local businesses

Qualifications

• Ability to relate to a diverse range of people.
• Commitment to Te Tiriti o Waitangi.
• Good understanding of modern public library services.

Responsibilities

• Welcoming and interacting with visitors of all ages.
• Providing technology assistance and help with digital resources.
• Assisting the community with council and library services.

Skills

Excellent customer service skills

Confident communicator

Strong digital skills

Cultural competency

Reliability

Initiative

Job description

Community Library Service Centre Assistant

About the role

We have an exciting opportunity to join our Arts, Culture and Lifelong Learning Team, where you will contribute to a network of welcoming, professional, and responsive libraries and service centres. As a front facing member of our team, you will work with people, technology, online resources, books, events, and programmes. You will build rapport and actively promote our wide range of resources, supporting our community with lifelong learning and discovery.

Visitors to our sites come to experience our dynamic public library services and to access Council services (such as paying their rates or registering their dog) and government services (such as meeting with Inland Revenue). No day is the same and full training will be given to the successful applicants.

Responsibilities for this role include, but are not limited to:

• Welcoming and interacting with people from all ages and walks of life.
• Proactively engaging with visitors to maintain an atmosphere that feels safe and inclusive for all.
• Providing technology assistance and help with digital resources.
• Assisting the community with council and library services.
• Helping people connect to central government and wider community services through the Heartlands initiative.
• Finding, recommending, and shelving books and helping to keep our collections looking great.

About the role

We have an exciting opportunity to join our Arts, Culture and Lifelong Learning Team, where you will contribute to a network of welcoming, professional, and responsive libraries and service centres. As a front facing member of our team, you will work with people, technology, online resources, books, events, and programmes. You will build rapport and actively promote our wide range of resources, supporting our community with lifelong learning and discovery.

Visitors to our sites come to experience our dynamic public library services and to access Council services (such as paying their rates or registering their dog) and government services (such as meeting with Inland Revenue). No day is the same and full training will be given to the successful applicants.

Responsibilities for this role include, but are not limited to:

• Welcoming and interacting with people from all ages and walks of life.
• Proactively engaging with visitors to maintain an atmosphere that feels safe and inclusive for all.
• Providing technology assistance and help with digital resources.
• Assisting the community with council and library services.
• Helping people connect to central government and wider community services through the Heartlands initiative.
• Finding, recommending, and shelving books and helping to keep our collections looking great.

We value the safety of our young people - all appointments will be subject to a satisfactory police vetting safety check.

Positions Available

Position 1

• Hours - 22 hours a week, permanent role
• Location - Lincoln Library & Service Centre*
• Thursday 8:30 - 5pm
• Friday - 8:30 - 5pm
• Saturday 9:45 - 4:15pm

Position 2

• Hours - 30 hours a week, permanent role
• Location - Te Ara Ātea (Rolleston)*
• Monday - 9:45am - 6:15pm
• Thursday - 8:30am - 5pm
• Friday - 8:30am - 5pm
• Saturday - 9:30am - 4pm

Position 3

• Hours - 30 hours a week, permanent role
• Location - Darfield Library & Service Centre*
• Monday - 8:45am - 5:15pm
• Thursday - 8:45am - 5:15pm
• Friday - 8:45am - 5:15pm
• Saturday - 9:45am - 4:15pm

*While your home base will be as stated above, you will be required from time to time to work from other facilities across the district - Te Ara Ātea, Lincoln Library and Service Centre, Leeston Library & Service Centre, and Darfield Library & Service Centre.

About our team culture

At Selwyn Libraries, we're more than just a team — we're a whānau. We come from diverse backgrounds and bring our unique experiences, interests, and passions to our mahi. We support each other, celebrate our wins, and work together to create welcoming, inclusive spaces for our communities. We believe in continuous learning, sharing knowledge, and lifting each other up. If you're looking for a role where you can grow, lead, and make a real difference, you'll feel right at home here.

We believe that diversity of backgrounds, experiences, and perspectives makes us stronger. We are committed to creating a workplace that is inclusive and welcoming to all individuals. We encourage applications from people of all races, ethnicities, genders, sexual orientations, abilities, and backgrounds. If you meet many of the qualifications but not all, we still encourage you to apply — your unique perspective is valuable to us.

About you

To be successful in this role you will have:

• Excellent customer service skills to host a diverse range of people
• Confident communicator with cultural competency - Making everyone welcome no matter their age or reason for being in our spaces will be something that you really enjoy
• Enjoy working with others and are naturally able to relate to a wide range of people, including tamariki and rangatahi.
• Reliability and taking initiative will be keys to success in this role
• Strong digital skills along with a good understanding of the kaupapa of a modern public library service and the importance this plays in our communities
• Commitment to Te Tiriti o Waitangi and an understanding of Te Ao Māori
• A New Zealand driver's licence

What we can offer

• Great work-life balance with flexibility
• Career coaching and development
• Up to Three days paid leave between Christmas and New Year
• Two weeks paid Partners Leave
• Sick leave from day one
• Continued KiwiSaver contributions during savings suspension
• Discounts with local and national businesses

About us

Selwyn is one of the fastest-growing districts in New Zealand. We have a fantastic quality of life, great communities, and a thriving economy. Our Council works actively with residents to provide the services and facilities that help our communities to thrive and grow.

Our head office is based in Rolleston (only 25km from Christchurch), which offers an enviable family lifestyle, outstanding local facilities and an easy drive to the ski fields, rivers and hills that make up Canterbury's stunning landscape.

Our values are important to us and represent the way we work: · Be a good human · Be brave - Think differently · Better together- Make it happen for Selwyn.

We honour Te Tiriti o Waitangi and we are committed to working with our Treaty partner to deliver on our obligations under Te Tiriti o Waitangi.

If you'd like to play a part in making Selwyn the best place to live, work and play, join us today!

Please note, we will be reviewing applications as received and may proceed with the recruitment process before the closing date of this advert.

To apply for this job go to: https://sdcjobs.co.nz/Vacancies & enter ref code: 6845888.

Applications close 18 January 2026