Sales Operations Analyst

Canonical; Vancouver; Remote; USD 60,000 - 100,000; Full time

Job summary

A pioneering tech firm is seeking a Sales Operations Analyst to enhance sales team efficiency and data quality. This remote role focuses on driving improvements in order processing and CRM systems, ensuring accurate data for business decisions. The ideal candidate will possess strong analytical skills and a background in sales operations, contributing to a dynamic and innovative environment. Join a globally distributed team that values diversity and fosters continuous learning, while enjoying opportunities for professional growth and development.

Benefits

Annual learning and development budget

Performance bonuses

Comprehensive benefits

Employee Assistance Programme

Travel opportunities

Qualifications

• Strong academic background from high school and university.
• Experience in sales operations or order processing roles.

Responsibilities

• Support daily sales operations globally.
• Assist in improving sales data quality and processes.

Skills

Sales Operations

Data Quality Improvement

Analytical Skills

CRM Systems (Salesforce)

Problem-Solving

Effective Communication

Education

High School Diploma

Bachelor's Degree

Tools

Salesforce

Job description

Join to apply for the Sales Operations Analyst role at Canonical.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is founder-led, profitable, and growing, with a global distributed team of over 1100 colleagues in more than 75 countries.

Role Overview

We are hiring Sales Operations Analysts to support Canonical's sales teams. The team focuses on process and data quality improvement to ensure accurate order processing. The successful candidate will lead initiatives to enhance team efficiency, maintain compliance, and support business decision-making through CRM data quality and process improvements. The role measures success by increased deal velocity and improved CRM data quality.

Location

This role is remote, based in the EMEA or Americas regions.

Responsibilities

1. Support daily sales operations globally.
2. Review opportunities for accuracy and process orders post-deal closure.
3. Assist in improving sales data quality and processes.
4. Report data quality metrics to executive stakeholders.
5. Implement surveys and define metrics for leadership.
6. Support sales teams on CRM and other systems.
7. Deliver sales metrics, dashboards, and perform analytical tasks.
8. Lead automation efforts and streamline the Lead to Order process.

Candidate Profile

• Strong academic background from high school and university.
• Experience in sales operations or order processing roles.
• Experience with technology subscription businesses.
• Proven ability to drive data quality improvements.
• Energetic, systematic, and focused on scalable outcomes.
• Excellent problem-solving and analytical skills.
• Effective communicator and collaborator across organizational levels.
• Experience with Salesforce or similar CRM systems.
• Willingness to travel internationally twice a year for up to two weeks.

What We Offer

• Distributed work environment with biannual in-person team sprints.
• USD 2,000 annual learning and development budget.
• Annual compensation review and performance bonuses.
• Comprehensive benefits including holiday, maternity, and paternity leave.
• Employee Assistance Programme and travel opportunities.

About Canonical

Canonical is a pioneering tech firm leading the global open source movement. As the publisher of Ubuntu, we are at the forefront of AI, IoT, and cloud technologies. We recruit globally and uphold high standards of excellence, encouraging innovative thinking and continuous learning. Working at Canonical means being part of a future-focused, remote-first team that values diversity and inclusion.

Additional Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Business Development and Sales
• Industries: Software Development

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