Sales Operations Analyst

Canonical; Hamilton; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a pioneering tech company as a Sales Operations Analyst, where you'll support global sales teams and drive improvements in data quality. This role offers the chance to work remotely while engaging in innovative projects that enhance sales processes and metrics. With a strong focus on collaboration and problem-solving, you'll partner with leadership to promote open source technology. Enjoy a dynamic work environment with opportunities for professional growth, travel, and a supportive culture that values diversity and inclusion. If you're passionate about making an impact in a forward-thinking organization, this is the perfect opportunity for you.

Benefits

Annual Learning Budget

Performance Bonuses

Holiday Leave

Parental Leave

Employee Assistance Programs

Opportunities for Travel

Qualifications

• Experience in sales operations or order processing roles.
• Proven ability to improve data quality and enhance processes.

Responsibilities

• Support global sales operations and ensure opportunity accuracy.
• Report on data metrics and implement success metrics for leadership.

Skills

Sales Operations

Data Quality Improvement

Analytical Skills

Problem Solving

Effective Communication

Education

High School Diploma

University Degree

Tools

Salesforce

Job description

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is founder-led, profitable, and growing.

We are hiring Sales Operations Analysts to join a team that supports Canonical's sales teams in achieving their goals. The Sales Operations team focuses on process and data quality improvements to ensure accurate order processing. The successful candidate will demonstrate initiative in improving team workflows, maintaining compliance, and governance.

The role's success is measured by increased deal velocity and improved CRM data quality, which informs key business decisions. The ideal candidate is proactive, a problem solver, team-oriented, and passionate about partnering with sales leadership and promoting open source technology to a broader audience.

Location: These roles are remote in the EMEA and Americas regions.

Key Responsibilities:

• Support global sales operations daily activities
• Ensure opportunity accuracy and process order closure
• Assist in enhancing sales data quality and processes
• Report on data metrics to executive stakeholders
• Implement surveys and define success metrics for leadership
• Support CRM and sales systems globally
• Provide sales metrics, dashboards, and perform analytical tasks
• Lead automation efforts and streamline the Lead to Order process

Candidate Profile:

• Strong academic background from high school and university
• Experience in sales operations or order processing roles
• Experience in technology subscription businesses
• Proven ability to improve data quality
• Energetic, systematic, and focused on scalable outcomes
• Excellent problem-solving and analytical skills
• Effective communicator across global stakeholders
• Experience with Salesforce or similar CRM systems
• Willingness to travel internationally twice a year for up to two weeks

What Canonical Offers:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Annual compensation reviews and performance bonuses
• Various benefits aligned with our values, including holiday leave, parental leave, and employee assistance programs
• Opportunities for travel and professional growth

About Canonical: Canonical is a pioneering tech company leading the open source movement, publishing Ubuntu, a key platform for AI, IoT, and cloud computing. We recruit globally and uphold high standards of excellence. Working at Canonical means embracing innovation, continuous learning, and future-focused work practices.

We are an equal opportunity employer committed to diversity and inclusion. All applications will be considered fairly, regardless of background or identity.