Commercial Line Account Manager

DGA Careers Inc.; Quebec; Hybrid; CAD 77,000 - 94,000; Full time

Benefits offered by this job

Hybrid work model

Health benefits package

3 weeks vacation

Job summary

DGA Careers Inc. is seeking a Commercial Lines Account Manager to support a Producer on a varied commercial portfolio, with a strong emphasis on construction risks. The role is based in Québec City, QC, with a hybrid work model (3 days in the office).

The successful candidate will manage client requests, assess risks, and coordinate policy renewals with major Canadian insurers. We offer a permanent, full-time position with a base salary starting at 85,000 CAD per year, plus an annual bonus up to

Qualifications

• 5+ years of experience in Commercial Property & Casualty Insurance.
• AMF Commercial Lines license is required.
• Reliable home internet connection for hybrid work.
• Comfortable using multiple software platforms and dual-screen environments.
• Professional, client-focused and collaborative team player.

Responsibilities

• Collaborate with the Producer to manage, analyze, and follow up on client requests.
• Assess risks and recommend suitable insurance solutions based on client needs and pricing.
• Negotiate with insurers to secure the best terms and conditions.
• Manage policy renewals and ensure timelines are met.
• Support clients through the claims process and follow up diligently.
• Prepare documentation, proposals, and client presentations.
• Oversee policy issuance, endorsements, and cancellations per procedures.
• Deliver exceptional client service with no sales responsibilities.

Skills

Client service orientation

Communication

Quick learner

Education

AMF Commercial Lines license

Tools

Multiple software platforms

Dual-screen setup

Job description

To support its continued growth, our client is seeking a Commercial Lines Account Manager to work closely with a Producer on a diverse commercial portfolio, with a significant concentration in the construction sector.

Our client is an independent property and casualty insurance brokerage serving both personal and commercial clients. As the organization continues to expand, they are looking for experienced insurance professionals to join their dynamic team in Québec City.

What We Offer

• Permanent, full-time position
• Base salary starting at $85,000+ per year, depending on experience
• Annual bonus of up to $2,000 based on company performance
• Commercial service position working alongside a Producer
• Full-time schedule of 35 hours per week
• Flexible working hours within the brokerage's operating schedule (Monday to Friday, 8:00 a.m. to 5:00 p.m.)
• Indoor paid parking available or easy access to public transportation
• Comprehensive group benefits package with employer contributions ranging from 40% to 60%, based on your needs and budget (life insurance, prescription drugs, disability, dental, salary protection), available after 3 months or from Day 1 depending on experience
• 50% reimbursement of fitness and sports activities, up to $300 annually
• Virtual telemedicine services and Employee & Family Assistance Program (EFAP)
• Career growth and advancement opportunities
• Minimum of 3 weeks of vacation annually, depending on experience
• Hybrid work model with 3 days per week in the office
• Full computer equipment provided
• Social club, summer and holiday parties, complimentary coffee, and a great team atmosphere
• Discounts on personal home and auto insurance
• Access to all major Canadian insurers through a 100% independent brokerage offering both standard and non-standard markets
• Opportunity to work alongside experienced insurance professionals and further develop your expertise

What You'll Do

• Collaborate with the Producer to manage, analyze, and follow up on client requests
• Assess risks and recommend the most suitable insurance solutions based on client needs, coverage quality, and pricing
• Negotiate with insurers to secure the best possible terms and conditions
• Manage policy renewals and ensure timelines are met
• Support clients through the claims process and provide diligent follow-up
• Play a key role in preparing documentation, proposals, and client presentations
• Oversee policy issuance, endorsements, and cancellations according to established procedures
• Deliver exceptional client service in a role that is 100% service-focused with no sales responsibilities

Who You Are

• Hold a valid AMF Commercial Lines insurance license
• Minimum of 5 years of experience in Commercial Property & Casualty Insurance
• Have a reliable home internet connection to support hybrid work
• Comfortable working with multiple software platforms and dual-screen environments
• Quick learner with strong organizational and time-management skills
• Professional, client-focused, and collaborative team player

Location: Québec City, QC
Work Model: Hybrid (3 days in office)
Industry: Commercial Property & Casualty Insurance
Specialization: Construction & Commercial Risks

This is an excellent opportunity to join a growing independent brokerage and contribute to a collaborative, client-focused team environment.