Account Manager- Commercial Insurance

DGA Careers Inc.; Montreal; Remote; CAD 85,000 - 90,000; Full time

Benefits offered by this job

Annual performance bonus

Remote or Hybrid work arrangement

Company-provided computer equipment

Minimum 3 weeks vacation

10 sick days and 2 personal days

Benefits plan with 40–60% employer_con

Job summary

DGA Careers Inc. is partnering with a well-established independent insurance brokerage to recruit an Account Manager, Commercial Insurance.

This role focuses on servicing a commercial book of business, renewals, policy changes, billing, and client relationships with no sales responsibilities. Remote or hybrid work arrangements are offered depending on location, with an AMF Commercial Insurance License and a minimum of three years of experience required.

Qualifications

• AMF Commercial Insurance License is required.
• Minimum of three (3) years of experience in commercial insurance.
• Experience with manufacturing and technology accounts is a strong asset.
• Strong analytical, negotiation, and customer service abilities.
• Excellent organizational and time-management skills.
• Comfortable with multiple software platforms and managing a digital workflow.
• Ability to work independently while collaborating effectively with a team.

Responsibilities

• Collaborate with the Producer to manage and service a commercial insurance portfolio.
• Review client needs and ensure timely follow-up on requests and policy changes.
• Analyze risks and recommend appropriate coverage solutions.
• Market accounts and negotiate favorable terms with carriers.
• Manage policy renewals and deadlines.
• Support clients through the claims process and provide ongoing assistance.
• Prepare proposals, coverage summaries, and client documentation.
• Oversee policy issuance, endorsements, cancellations, and billing activities.
• Maintain accurate client records and ensure brokerage procedures compliance.

Skills

Analytical skills

Negotiation

Customer service

Organizational skills

Time management

Independent work

Team collaboration

CRM software

Tools

CRM software

Digital workflow

Job description

Location: Remote (occasional travel to one of the offices in Montreal, Laval, Boucherville, or Quebec City)
Employment Type: Permanent, Full-Time (35 hours/week)
Work Model: Remote or Hybrid, depending on your location

Our client, a well-established independent insurance brokerage specializing in both personal and commercial insurance, is experiencing significant growth and is seeking an Account Manager, Commercial Insurance to join its team.

Working closely with a Producer, you will play a key role in servicing a commercial book of business by managing renewals, policy changes, billing, and client relationships. This opportunity is ideal for someone who enjoys providing exceptional service, analyzing risks, and building strong relationships with clients and insurers.

Your Role

As an Account Manager, Commercial Insurance, you will be responsible for:

• Working collaboratively with the Producer to manage and service a commercial insurance portfolio;
• Reviewing client needs and ensuring timely follow-up on requests and policy changes;
• Analyzing risks and recommending the most appropriate coverage solutions based on clients' needs and exposures;
• Marketing accounts and negotiating favorable terms and conditions with insurance carriers;
• Managing policy renewals and ensuring all deadlines are met;
• Supporting clients throughout the claims process and providing ongoing assistance when needed;
• Preparing insurance proposals, coverage summaries, and client documentation;
• Overseeing policy issuance, endorsements, cancellations, and billing activities;
• Maintaining accurate client records and ensuring compliance with brokerage procedures.

This is a 100% client service role with no sales responsibilities.

Qualifications

• Valid AMF Commercial Insurance License;
• Minimum of three (3) years of experience in commercial insurance;
• Experience with manufacturing and technology accounts is considered a strong asset;
• Strong analytical, negotiation, and customer service abilities;
• Excellent organizational and time-management skills;
• Comfortable working with multiple software platforms and managing a digital workflow;
• Ability to work independently while collaborating effectively within a team environment.

What Our Client Offers

• Permanent full-time position;
• Competitive salary ranging from $85,000 to $90,000, based on experience;
• Annual performance bonus;
• Remote or hybrid work arrangement depending on location;
• Comprehensive group benefits plan with employer contributions ranging from 40% to 60%;
• Life, health, dental, disability, and prescription drug coverage;
• Employee and Family Assistance Program (EFAP);
• Fitness reimbursement program;
• Minimum of three (3) weeks of vacation;
• Ten (10) paid sick days and two (2) personal days;
• Company-provided computer equipment;
• Active social committee and team events throughout the year;
• Employee discounts on home and automobile insurance;
• Access to all major Canadian insurance markets;
• Independent brokerage environment offering both standard and non-standard insurance solutions;
• Mentorship and support from a team of experienced insurance professionals committed to your development.