Commercial Insurance Associate - Client Services & Coverage

Hub International; Chilliwack; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Paid time off

Job summary

HUB International in Canada is seeking a Commercial Insurance Associate to service commercial accounts, build long-term client relationships, and answer insurance inquiries. You will collaborate with Producers and Marketers, process certificates, renewals, and endorsements, and liaise with insurers to meet client needs.

The role emphasizes attention to detail, strong client service, and teamwork in a fast-paced environment. A Level 2 Insurance License or willingness to obtain is required.

Qualifications

• Assist producer and marketer with all aspects of servicing commercial accounts.
• Meet existing clients’ needs and process documentation (Certificates of Insurance, Cover Notes, Renewals, Proposals, Endorsements, In-House Policies, Invoicing, Finance Contracts, Customer Correspondence).
• Review and ensure accuracy of policy documentation from insurers before forwarding to the client.
• Contact clients for renewal information.

Responsibilities

• Take client calls and answer questions regarding coverages, accept and process online quotes.
• Negotiate with insurers on coverage and price so as to best meet the needs of the client in conjunction with the producer.
• Update client information as changes occur.
• Answer account related questions/requests from clients, lawyers, and banks.
• Provide policy and coverage information to clients upon request or inquiry.

Skills

Attention to detail

Customer service orientation

Team collaboration

Communication skills

Education

Level 2 Insurance License

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

HUB International in Canada is seeking a Commercial Insurance Associate to service commercial accounts, build long-term client relationships, and answer insurance inquiries. You will collaborate with Producers and Marketers, process certificates, renewals, and endorsements, and liaise with insurers to meet client needs.

The role emphasizes attention to detail, strong client service, and teamwork in a fast-paced environment. A Level 2 Insurance License or willingness to obtain is required.