Complex Risks: Commercial Account Associate (Hybrid Toronto)

HUB International; Toronto; Hybrid; CAD 61,000 - 83,000; Full time

Benefits offered by this job

Flexible work arrangements

Generous time-off policies

Tuition reimbursement

Licensing reimbursement

Membership fee reimbursements

Event, travel, accommodation, and home

auto insurance discounts

Job summary

HUB International is seeking a Commercial Lines Account Associate in the Complex Risks Unit in Toronto. You will manage renewals, policy documentation, and client communications while ensuring file accuracy and compliance.

The role requires strong technical insurance knowledge, RIBO license, and experience with broker management systems. The position offers hybrid working arrangements in Toronto, with opportunities for professional growth, licensing reimbursements, and benefits that support

Qualifications

• Valid RIBO license required
• Typically, 2-3 years of commercial insurance experience
• Experience in market negotiations on commercial policies is an asset
• Strong aptitude to learn new risks and keep up with emerging trends
• Detail-oriented with strong organization and prioritization skills
• Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook
• Experience with Applied EPIC or similar insurance broker management systems

Responsibilities

• Manage commercial client accounts, including renewals, policy documentation, submissions, binders, certificates, and invoicing.
• Maintain accurate digital and physical client files in compliance with HUB standards and broker management systems.
• Support clients by responding to inquiries, preparing renewal packages, and participating in client meetings.
• Review and proof policies, calculate provincial taxes, prepare premium finance quotes, and ensure accuracy of account documentation.
• Track abeyances, expiries, and reporting requirements to ensure timely processing and service delivery.
• Perform administrative support tasks, including database management, third-party requests, and insurance-related research.
• Ensure compliance with HUB standards in file management, including preparing files for storage.

Job description

HUB International is seeking a Commercial Lines Account Associate in the Complex Risks Unit in Toronto. You will manage renewals, policy documentation, and client communications while ensuring file accuracy and compliance.

The role requires strong technical insurance knowledge, RIBO license, and experience with broker management systems. The position offers hybrid working arrangements in Toronto, with opportunities for professional growth, licensing reimbursements, and benefits that support