Commercial Account Manager

BrokerLink; Timmins; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance brokerage in Canada is seeking a Commercial Account Manager. The successful candidate will assist the Commercial Account Executive, provide excellent customer service, and manage insurance paperwork. Requirements include 3 years of commercial insurance experience, a high school diploma, and strong analytical skills. The role offers competitive compensation, flexible benefits, and a supportive workplace culture. This position is based in Timmins, Ontario.

Benefits

Flexible health and dental insurance benefits

Personal Spending account

RRSP with Company matching

Employee Share Purchase Plan

Competitive compensation with bonus aspect

Paid Time Off including vacation

Recognized workplace culture

Qualifications

• 3 years commercial insurance experience including property/casualty and automobile preferred.
• Strong customer focus and previous sales experience is an asset.
• Strong analytical and organizational skills are required.

Responsibilities

• Assist the Commercial Account Executive and provide prompt customer service.
• Process all incoming Commercial paperwork and assist with customer quotes.
• Negotiate with underwriters and communicate with insurance companies.

Skills

Customer focus

Analytical skills

Organizational skills

Education

High School and/or Post-Secondary Education

Job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Commercial Account Manager to join BrokerLink and work out of one of our offices in Kapuskasing, Hearst, Timmins, or Iroquois Falls on a Permanent FT Basis.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• ‘Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024

What the Role Entails

• Provide assistance to the Commercial Account Executive
• Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
• Receive and process all incoming Commercial paperwork
• Assist with quotes to customers, write new business, review existing coverage and update customer file information
• Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
• Process of endorsements, invoices, and follow up on payments
• Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
• Source and obtain additional information requested by the underwriter and complete applications

The Successful Candidate Will Have

*If you feel you have the equivalent skills, please apply*

• High School and/or Post-Secondary Education
• 3 years commercial insurance experience including property/casualty and automobile preferred
• RIBO license or willing to obtain same
• Strong customer focus;
• Previous sales experience is an asset;
• Demonstrated ability to handle multiple priorities successfully;
• Strong analytical and organizational skills;
• Excellent verbal and written communication skills.