CLK 09R - Team Assistant

British Columbia Public Service Careers; Nanaimo; On-site; CAD 55,000 - 62,000; Full time

Job summary

The Nanaimo Administrative Team within BC Public Service offers a fast-paced, client-focused environment. As a CLK 09R Team Assistant you will support a forty-person operation, handle forms, data entry, and records management, and assist with inquiries from the public and other departments.

You will liaise with social workers, team leaders, and providers, contribute to timely payments, and ensure continuity of service while upholding a commitment to diversity, collaboration, and service

Qualifications

• Secondary School graduation (Dogwood, GED) and six (6) months related experience; OR
• Evergreen and one (1) year related experience; OR
• An equivalent combination of education and experience may be considered.

Responsibilities

• Liaising with other departments and ministries.
• Assisting clients with forms and inquiries.
• Entering data into databases and following records management procedures.
• Supporting daily office operations and stepping in for colleagues when needed to ensure continuity of service.
• Contributing to timely payments to service providers and responding to public inquiries.

Skills

Microsoft Office

Customer service

Team collaboration

Education

Secondary School graduation (Dogwood, GED)

Evergreen and one year related experience

Equivalent combination of education and experience

Tools

ICM

MIS

Database experience

Job description

CLK 09R - Team Assistant

Work Options

On-Site

Salary Range

$54,684.22 - $61,647.97 annually

Close Date

9/25/2026

Job Type

Regular Full Time

Ministry/Organization

BC Public Service -> Children & Family Development

Job Summary

The Team:

The Nanaimo Administrative Team is an established and close knit group known for its high energy, fast paced environment, and commitment to delivering exceptional service. The team includes an Office Manager, Team Assistants, and Administrative Assistants who support approximately forty staff across a wide range of services. We value flexibility, collaboration, inclusivity, and a strong sense of teamwork. What sets this team apart is its adaptability, willingness to step in when needed, and strong commitment to putting clients first. You will work alongside Social Workers, Team Leaders, contracted agency staff, caregivers, finance teams, and members of the public as part of a supportive network that values diverse perspectives and shared success.

The Role:

In this role, you will take on a variety of key responsibilities that help keep operations running smoothly. These include liaising with other departments and ministries, assisting clients with forms and inquiries, entering data into databases, and following records management procedures. You will also support daily office operations and step in for colleagues when needed to ensure continuity of service. Your work will have a meaningful impact by helping processes run efficiently, ensuring timely payments to service providers, and supporting prompt responses to public inquiries. This is a great opportunity to make a difference in your community, enjoy competitive pay and benefits, and work closely with Indigenous partners in a positive, team oriented environment.

Qualifications:

Education and Experience Requirements

• Secondary School graduation (Dogwood, GED) and six (6) months related experience;OR
• Evergreen and one (1) year related experience;OR
• An equivalent combination of education and experience may be considered.

Months/ years of related experience must be in each of the following:

• Experience working in a computerized environment using various computer applications and databases. (For example: Microsoft Office applications including Word Excel, Outlook, Teams)
• Experience providing quality customer or client service, carrying out duties and responding to clients'needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers in an office setting.

Preferences may be given to applicants with:

• Post secondary certificate or coursework in an Administrative Business Skills program with the required combination of education and experience.
• Six (6) months’ administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using Ministry of Children and Family applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

For questions regarding this position, please contact [e-mail].

About this Position:

Employees of the BC Public Service must be located in BC at the time of employment. This position requires full-time, in-person work at the physical location. An eligibility list may be established to fill future permanent vacancies. A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process. The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews. The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.