CLK 09R - Team Assistant

British Columbia Public Service Careers; Duncan; On-site; CAD 55,000 - 62,000; Full time

Job summary

The BC Public Service’s Duncan Administrative Team is seeking a Team Assistant to provide essential administrative and clerical support for children and families services. You will be the primary contact for client intake and help ensure a welcoming and responsive experience for clients accessing services.

Reporting to an Office Manager, you will assist with program areas such as mental health, child protection, guardianship, adoption, and family-focused services.

Qualifications

• Certificate or coursework and 6 months related experience.
• Secondary School graduation (Dogwood, GED) and 6 months related experience.
• Evergreen and 1 year related experience.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Provide administrative and clerical support to the Duncan Administrative Team.
• Serve as a primary point of contact for client intake and information.
• Assist with program areas including mental health, child protection, and family services.
• Collaborate with Office Manager, Social Workers and other staff to ensure efficient service delivery.

Skills

Administrative skills

Team collaboration

Customer service

Organizational ability

Education

Certificate or coursework with 6 months related experience

Secondary school graduation (Dogwood/GED) with 6 months related experience

Evergreen and 1 year related experience

Equivalency of education and experience considered

Tools

Microsoft Office

Case management software

Job description

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Posting Title

CLK 09R - Team Assistant

Position Classification

Union

GEU

Work Options

On-Site

Location

Duncan, BC V9L 6B1 CA (Primary)

Salary Range

$54,684.22 - $61,647.97 annually

Close Date

9/23/2026

Job Type

Temporary (Auxiliary)

Temporary End Date

10/8/2027

Ministry/Organization

BC Public Service -> Children & Family Development

Ministry Branch / Division

Duncan Multi-Services

Job Summary

The Team

The Ministry of Children and Family Development (MCFD) promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth and supports healthy child and family development to maximize the potential of every child in BC. The Duncan Administrative Team is a collaborative and supportive team that provides essential administrative and clerical support across children and family service offices. Team members work alongside a variety of professionals, including Office Managers, Child Protection Workers, Resource Workers, Child and Youth Mental Health (CYMH) Clinicians, Children and Youth with Support Needs (CYSN) Workers, Directors, and other ministry staff.

The Role

The Team Assistant plays an important role in supporting children, youth, and families by providing administrative, clerical, and program support within a children and families office. As a key member of a collaborative team, the Team Assistant works closely with Team Leaders, Social Workers, and Social Work Assistants to help ensure the effective delivery of services and supports. The position serves as a primary point of contact for client intake and helps create a welcoming and responsive experience for clients accessing services.
Reporting to an Office Manager, the Team Assistant provides support across a range of specialized program areas, including mental health, child protection, guardianship, adoption, and other family-focused services. This role offers a unique opportunity to develop broad program knowledge while contributing to meaningful work that makes a positive difference in the lives of children, youth, and families.
This opportunity is well-suited to highly organized, compassionate individuals with recent, related administrative experience who thrive in a fast-paced, team-oriented environment and are motivated to contribute to meaningful work in the social services sector.

Qualifications:

Education and Experience Requirements

• Certificate or coursework and 6 months *related experience; OR
• Secondary School graduation (Dogwood, GED) and 6 months *related experience; OR
• Evergreen and 1 year *related experience; OR
• An equivalent combination of education and experience may be considered.

• Six months experience working in a computerized environment using various computer applications and databases. (For example: Microsoft Office applications including Word, Excel, Outlook) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, clients, and service providers.
• Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.

Preference may be given to applicants with the following:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

Please refer to the Job Profile for the full list of knowledge, skills and abilities.
For questions regarding this position, please [e-mail] .

About this Position:

There are two temporary positions available (one opportunity until October 8, 2027 and one opportunity until January 31, 2027), with the possibility of extension and/or the position becoming permanent.
These positions require full-time, in-person work at one of the two Duncan locations.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:

The BC Public Service is committed to creating adiverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
TheIndigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .