Client Services Coordinator — Scheduler & Relationships Lead

Lifemark Health Group; Calgary; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Health and dental coverage

Employee Assistance Program (EAP)

Shoppers Drug Mart discount (employee)

Employee Stock Purchase Plan (ESPP)

Paid vacation and wellness days

Annual education allowance

Job summary

Viewpoint Calgary is seeking a Client Services Coordinator to serve as the primary contact for clients and assessors, handling scheduling, file management and data entry with accuracy.

The role requires strong communication, multi-tasking and professional service delivery in a busy, in-person environment at 37 Quarry Park Blvd SE, Calgary. Experience in medical or legal administration is an asset.

Qualifications

• Post-secondary education or college program completed.
• Experience in client service or administrative role preferred in insurance/health care.
• Strong computer skills: MS Office, Outlook, Internet, Adobe Acrobat.

Responsibilities

• Schedule Independent Medical Evaluation (IME) appointments and maintain organizational databases.
• Distribute consultant files and assist examinees with forms as needed.
• Greet and direct examinees; coordinate courier deliveries and file documentation.
• Provide administrative support to consultants, management and staff and maintain records.

Skills

Communication

Multi-tasking

Administrative skills

MS Word

Excel

Database usage

Medical terminology

Education

Post-secondary education

Tools

MS Office

Outlook

Adobe Acrobat

Database management

Job description

Viewpoint Calgary is seeking a Client Services Coordinator to serve as the primary contact for clients and assessors, handling scheduling, file management and data entry with accuracy.

The role requires strong communication, multi-tasking and professional service delivery in a busy, in-person environment at 37 Quarry Park Blvd SE, Calgary. Experience in medical or legal administration is an asset.