Client Experience Coordinator

Gensler; Toronto; On-site; CAD 58,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision

Wellness programs

RRSP contributions

Annual bonuses

Professional development reimbursement

Job summary

Gensler in Toronto is seeking an experienced receptionist to be the welcoming face of the office and facilitate daily operations. You will manage front-desk duties, direct visitors and calls, and support meetings and events with a professional demeanor.

The role requires 4–10 years in a receptionist or front-facing admin role, strong MS Office and MS Teams skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 4-10 years of experience in receptionist/customer-facing admin roles.
• Able to interact with all levels of staff and clients.
• Advanced proficiency in Microsoft Word, Outlook, Excel and MS Teams.
• Strong multitasking and organizational skills.
• Calm under pressure with a friendly, solution-oriented attitude.

Responsibilities

• Greet clients and vendors professionally and coordinate arrival
• Answer and direct incoming calls
• Guide visitors to meetings and support event setup
• Handle opening/closing procedures and mail/courier logistics
• Maintain reception areas, meeting spaces, pantry and common areas

Skills

Receptionist experience

MS Office

MS Teams

Adobe Creative Suite

Multitasking

Professional demeanor

Tools

Microsoft Office

Adobe Creative Suite

Job description

Gensler in Toronto is seeking an experienced receptionist to be the welcoming face of the office and facilitate daily operations. You will manage front-desk duties, direct visitors and calls, and support meetings and events with a professional demeanor.

The role requires 4–10 years in a receptionist or front-facing admin role, strong MS Office and MS Teams skills, and the ability to multitask in a fast-paced environment.