Global Front Desk & Guest Experience Coordinator

OMERS / Oxford Properties Group; Toronto; Presencial; CAD 48.000 - 68.000; Jornada completa

Descripción de la vacante

OMERS / Oxford Properties Group is seeking a Coordinator, Reception & Guest Experience to manage the reception and guest flow in our Toronto office. You will welcome visitors, log details, answer calls, and coordinate with Pension Member Experience to ensure timely arrivals.

You will also support meeting room bookings, AV needs, and monthly reporting using EMS or similar tools. The role requires 3–5 years in corporate reception, excellent communication, and strong organizational skills.

Formación

• 3–5 years of experience in a fast-paced Corporate Reception environment.
• Professional, friendly, and approachable with strong interpersonal skills.
• Strong written and verbal communication skills.
• Excellent organizational skills.
• Ability to multitask and adapt well to working under pressure.
• Self-motivated and proactive.
• Proficient MS Office skills (Outlook, Excel, Word).
• Accuracy and attention to detail.
• Excellent time management skills.
• Reliable and trustworthy.

Responsabilidades

• Manage day-to-day running of the reception desk and reception area; welcome visitors and log details.
• Log pension members separately; liaise with Pension Member Experience for prompt arrivals.
• Answer switchboard; forward calls; respond to enquiries professionally.
• Report AV/VC faults and building issues to IT and Property Management.
• Monitor directories; produce monthly reports on meeting room bookings and visitor logs.
• Support EMS or equivalent system; ensure meeting rooms are booked and used properly.
• Extract and create monthly management reports via EMS for meeting usage and adjustments.
• Maintain relationship with EMS provider and learn new features.
• Work withMeeting Services and IT to support room configuration, AV and catering.

Conocimientos

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Time management

MS Office

Attention to detail

Reliability

Herramientas

Outlook

Excel

Word

PowerPoint

Descripción del empleo

OMERS / Oxford Properties Group is seeking a Coordinator, Reception & Guest Experience to manage the reception and guest flow in our Toronto office. You will welcome visitors, log details, answer calls, and coordinate with Pension Member Experience to ensure timely arrivals.

You will also support meeting room bookings, AV needs, and monthly reporting using EMS or similar tools. The role requires 3–5 years in corporate reception, excellent communication, and strong organizational skills.