Client Engagement Specialist - Banking Center

CIBC; Amherstburg; Presencial; CAD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Incentive pay

Banking benefits

Benefits program*

Defined benefit pension plan*

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers—recognition program

Descripción de la vacante

CIBC in Amherstburg is seeking a Client Engagement Associate to support clients with everyday banking needs in a fast-paced banking centre. You will handle transactions, guide clients through digital options, and help connect them with the right solutions and team members to help them reach their financial goals.

You’re flexible to work banking centre hours, including evenings and weekends, and willing to travel between nearby centres.

Formación

• Experience helping clients manage accounts and products.
• Ability to explain banking products clearly to clients.
• Flexibility to work evenings and weekends as banking centre hours require.
• Willingness to travel between nearby banking centres.

Responsabilidades

• Assist with transactions and basic banking product sales.
• Guide clients through digital banking options and self-service tools.
• Identify opportunities to connect clients to the right CIBC specialists.
• Strengthen client relationships to support the banking centre's success.

Conocimientos

Client engagement

Questioning skills

Digital banking assistance

Sales orientation

Herramientas

Mobile banking apps

Descripción del empleo

CIBC in Amherstburg is seeking a Client Engagement Associate to support clients with everyday banking needs in a fast-paced banking centre. You will handle transactions, guide clients through digital options, and help connect them with the right solutions and team members to help them reach their financial goals.

You’re flexible to work banking centre hours, including evenings and weekends, and willing to travel between nearby centres.