Banking Center Client Engagement Specialist

CIBC; Laurentides; On-site; CAD 58,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Pension plan

Employee stock purchase plan

Vacation offering

Wellbeing support

MomentMakers program

Job summary

CIBC is seeking a Client Engagement Associate to join a fast-paced Banking Centre in the Laurentides region. You will be the first line of support, answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right experts to support their financial goals.

You’ll work flexible banking centre hours, including evenings and weekends, and may travel to multiple centres within a reasonable distance. On-site, full-time position.

Qualifications

• Client-facing role with focus on accurate financial guidance.
• Strong problem-solving and communication skills.
• Comfort with digital banking tools and mobile apps.

Responsibilities

• Answer questions and assist with transactions.
• Guide clients through digital banking options and referrals.
• Support daily banking needs and basic product sales.

Skills

Client engagement

Problem solving

Technology literacy

Job description

CIBC is seeking a Client Engagement Associate to join a fast-paced Banking Centre in the Laurentides region. You will be the first line of support, answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right experts to support their financial goals.

You’ll work flexible banking centre hours, including evenings and weekends, and may travel to multiple centres within a reasonable distance. On-site, full-time position.