Banking Client Advisor - Customer Experience & Solutions

CIBC; Toronto; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Benefits program

Pension plan

Employee stock plan

Vacation offering

Wellbeing support

Job summary

CIBC is seeking a Client Service Representative for its banking team in Toronto. You’ll work in a fast-paced banking center, helping clients with day-to-day needs and guiding them to the right specialists. This on-site, full-time role emphasizes client engagement and accurate service delivery.

You’ll be part of a team that values empathy, clear communication, and problem-solving. Expect interactions that build lasting client relationships and opportunities to grow within a major Canadian bank.

Qualifications

• Experience in client services or banking is preferred.

Responsibilities

• Assist clients with transactions and answer questions.
• Proactively connect clients with the right team members.
• Support clients toward their financial goals and manage day-to-day banking needs.

Skills

Client engagement

Problem solving

Technology proficiency

Communication skills

Empathy

Interpersonal skills

Job description

CIBC is seeking a Client Service Representative for its banking team in Toronto. You’ll work in a fast-paced banking center, helping clients with day-to-day needs and guiding them to the right specialists. This on-site, full-time role emphasizes client engagement and accurate service delivery.

You’ll be part of a team that values empathy, clear communication, and problem-solving. Expect interactions that build lasting client relationships and opportunities to grow within a major Canadian bank.