Client Care & Scheduling Lead — 6‑Month Temp

Classic-Lifecare; Prince George; On-site; CAD 26,000 - 37,000; Full time

Benefits offered by this job

Extended health and dental benefits

Ongoing education and professional dev

Employee recognition and appreciation

Family-oriented team environment

Job summary

Classic LifeCare invites applications for a Client Care Coordinator position in Prince George for a six-month temporary assignment. You’ll coordinate client and staff schedules, complete intake, and support the nursing and office teams to ensure exceptional care delivery.

The role emphasizes initiative, clear communication, and process improvement in a fast-paced, collaborative environment. This on-site position offers structured hours and on-call rotation.

Qualifications

• Administrative, customer service, or coordination experience.
• Scheduling or healthcare experience is an asset.
• Valid driver’s license and reliable vehicle.
• Clear Criminal Record Check with Vulnerable Sector Search.

Responsibilities

• Coordinate client and employee schedules while ensuring exceptional service delivery.
• Complete client intake and in-person assessments, update care plans, and maintain accurate documentation.
• Respond to scheduling changes, urgent requests, and day-to-day operational needs.
• Build positive relationships with clients, families, Health Care Workers, and community partners.
• Conduct client follow-up calls and in-home visits.
• Support recruitment, interviewing, onboarding, and employee orientation.
• Lead and collaborate with Home Support Staff.
• Help ensure the daily operations of the Prince George branch run smoothly.
• Identify opportunities to improve workflows, systems, and the client and employee experience.
• Participate in meetings by preparing agendas, sharing ideas, contributing to discussions, and supporting branch initiatives.

Skills

Administrative

Customer service

Coordination

Tools

Microsoft Office 365

Job description

Classic LifeCare invites applications for a Client Care Coordinator position in Prince George for a six-month temporary assignment. You’ll coordinate client and staff schedules, complete intake, and support the nursing and office teams to ensure exceptional care delivery.

The role emphasizes initiative, clear communication, and process improvement in a fast-paced, collaborative environment. This on-site position offers structured hours and on-call rotation.