Client Services Lead - Empower Care & Admissions (PT)

Sunshine Coast Health Centre; Canada; Hybrid; CAD 33,000 - 34,000; Part time

Benefits offered by this job

Company events

On-site parking

Job summary

Sunshine Coast Health Centre (SCHC) and Georgia Strait Women's Clinic (GSWC) seek a Client Services Team Leader to support clients with empathy and professionalism. You will help with admissions, orientation, and ongoing client advocacy while coordinating day-to-day activities with senior staff.

Part-time position offering 2-3 shifts per week. Requires Class 4 Driver's License and valid First Aid/CPR. On-site role with the SCHC/GSWC teams and benefits such as company events and on-site parking.

Qualifications

• Class 4 Driver's License
• Valid First Aid and CPR certification

Responsibilities

• Support and assist clients during their time at SCHC/GSWC in a professional, compassionate, and empathetic manner.
• Develop and maintain supportive and advocating relationships with clients from arrival to departure.
• Maintain and support client "culture and climate" at SCHC/GSWC.
• Empower clients during their treatment through collaboration, contribution, and presence.
• Lead client admission and orientation for new arrivals.
• Regularly check-in with new clients and ensure they are settling in after admission.
• Guide clients to proper avenues when they have concerns.
• Respond to and support client inquiries in collaboration with clinical staff as needed.
• Lead client outings and coordinate off-site appointments as required.
• Approve client requests for day passes or LOAs, following protocols and procedures.
• Administer medications as requested, following protocols and procedures in place.
• Collaborate with senior management and CEO with day-to-day activities and projects.
• Maintain health & safety and emergency procedures as outlined in SCHC/GSWC policies.

Job description

Sunshine Coast Health Centre (SCHC) and Georgia Strait Women's Clinic (GSWC) seek a Client Services Team Leader to support clients with empathy and professionalism. You will help with admissions, orientation, and ongoing client advocacy while coordinating day-to-day activities with senior staff.

Part-time position offering 2-3 shifts per week. Requires Class 4 Driver's License and valid First Aid/CPR. On-site role with the SCHC/GSWC teams and benefits such as company events and on-site parking.