Client Care Coordinator — Six-Month Temporary Assignment

Classic LifeCare; Prince George; On-site; CAD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation

Extended health and dental benefits

Ongoing education and professional dev

Job summary

Classic LifeCare is hiring a Client Care Coordinator for a six-month maternity leave in Prince George. This role focuses on coordinating client and employee schedules, completing intake, updating care plans, and maintaining documentation to ensure high-quality care.

You’ll work closely with Health Care Workers, Nursing Team, and Office Staff in a small, collaborative office, contributing to a positive workplace and efficient branch operations.

Qualifications

• Administrative, customer service, or coordination experience.
• Scheduling or healthcare experience is considered an asset.
• Valid driver's licence and reliable vehicle.
• Clear Criminal Record Check with Vulnerable Sector Search.

Responsibilities

• Coordinate client and employee schedules while ensuring exceptional service delivery.
• Complete client intake and in-person assessments, update care plans, and maintain accurate documentation.
• Respond to scheduling changes, urgent requests, and day-to-day operational needs.
• Lead and collaborate with Home Support Staff.
• Help ensure the daily operations of the Prince George branch run smoothly.

Skills

Administrative

Customer service

Coordination

Tools

Microsoft Office 365

Excel

Outlook

Teams

Job description

At Classic LifeCare, our mission is Enriching Lives Through Compassionate Care. We treat every client, family member, and employee as a valued part of our family. Guided by kindness, empathy, joy, understanding, and respect, we work together to make a meaningful difference in the lives of the people we support.

Classic LifeCare is a family-owned home care agency with over 50 years of experience and Accreditation Canada accreditation. We're welcoming a Client Care Coordinator to our Prince George team for a six-month temporary assignment covering maternity leave. If you enjoy connecting with people, bringing order to a busy day, and helping others receive exceptional care, we'd love to hear from you.

This is more than a scheduling role—it's an opportunity to make a difference every day. In our small, collaborative office, you'll support clients and employees while helping the branch run smoothly. You'll work closely with our Health Care Workers, Nursing Team, and Office Staff to coordinate exceptional client care and contribute to a positive, supportive workplace.

We value people who take initiative, share ideas, and lend a hand. You'll have the opportunity to bring your strengths to the team, solve problems together, and suggest practical improvements. Whether you're coordinating a schedule or supporting a colleague, your contribution will matter throughout this six-month assignment.

Schedule

• Monday to Friday
• 8:00 a.m. – 4:30 p.m.
• Participation in the after-hours on-call rotation

Compensation

Starting at $23+/hour, based on experience.

What You'll Do

• Coordinate client and employee schedules while ensuring exceptional service delivery.
• Complete client intake and in-person assessments, update care plans, and maintain accurate documentation.
• Respond to scheduling changes, urgent requests, and day-to-day operational needs.
• Build positive relationships with clients, families, Health Care Workers, and community partners.
• Conduct client follow-up calls and in-home visits.
• Support recruitment, interviewing, onboarding, and employee orientation.
• Lead and collaborate with Home Support Staff.
• Help ensure the daily operations of the Prince George branch run smoothly.
• Identify opportunities to improve workflows, systems, and the client and employee experience.
• Participate in meetings by preparing agendas, sharing ideas, contributing to discussions, and supporting branch initiatives.

We're Looking For Someone Who

• Enjoys taking initiative and following through on responsibilities.
• Brings a thoughtful approach to improving everyday processes.
• Is confident bringing forward ideas and contributing during team meetings.
• Enjoys working in a fast-paced, collaborative environment where everyone supports one another.
• Is organized, adaptable, and focused on finding solutions.
• Has exceptional communication and customer service skills.
• Is committed to continuous learning and professional growth.
• Can work independently while recognizing when to collaborate and ask for support.
• Takes pride in helping create a positive workplace culture and exceptional client experience.
• Is comfortable supporting others as they build skills and work toward improvement.

Qualifications

• Administrative, customer service, or coordination experience.
• Scheduling or healthcare experience is considered an asset.
• Valid driver's licence and reliable vehicle.
• Clear Criminal Record Check with Vulnerable Sector Search.

Why Join Classic LifeCare?

• Competitive compensation.
• Extended health and dental benefits.
• Ongoing education and professional development.
• Employee recognition and appreciation programs.
• A supportive, family-oriented team where your ideas are valued and your contributions make a difference.

At Classic LifeCare, our mission is Enriching Lives Through Compassionate Care. We treat every client, family member, and employee as a valued part of our family. Guided by kindness, empathy, joy, understanding, and respect, we work together to make a meaningful difference in the lives of the people we support.

Classic LifeCare is a family-owned home care agency with over 50 years of experience and Accreditation Canada accreditation. We're welcoming a Client Care Coordinator to our Prince George team for a six-month temporary assignment covering maternity leave. If you enjoy connecting with people, bringing order to a busy day, and helping others receive exceptional care, we'd love to hear from you.

This is more than a scheduling role—it's an opportunity to make a difference every day. In our small, collaborative office, you'll support clients and employees while helping the branch run smoothly. You'll work closely with our Health Care Workers, Nursing Team, and Office Staff to coordinate exceptional client care and contribute to a positive, supportive workplace.

We value people who take initiative, share ideas, and lend a hand. You'll have the opportunity to bring your strengths to the team, solve problems together, and suggest practical improvements. Whether you're coordinating a schedule or supporting a colleague, your contribution will matter throughout this six-month assignment.

Schedule

• Monday to Friday
• 8:00 a.m. – 4:30 p.m.
• Participation in the after-hours on-call rotation

Compensation

Starting at $23+/hour, based on experience.

What You'll Do

• Coordinate client and employee schedules while ensuring exceptional service delivery.
• Complete client intake and in-person assessments, update care plans, and maintain accurate documentation.
• Respond to scheduling changes, urgent requests, and day-to-day operational needs.
• Build positive relationships with clients, families, Health Care Workers, and community partners.
• Conduct client follow-up calls and in-home visits.
• Support recruitment, interviewing, onboarding, and employee orientation.
• Lead and collaborate with Home Support Staff.
• Help ensure the daily operations of the Prince George branch run smoothly.
• Identify opportunities to improve workflows, systems, and the client and employee experience.
• Participate in meetings by preparing agendas, sharing ideas, contributing to discussions, and supporting branch initiatives.

We're Looking For Someone Who

• Enjoys taking initiative and following through on responsibilities.
• Brings a thoughtful approach to improving everyday processes.
• Is confident bringing forward ideas and contributing during team meetings.
• Enjoys working in a fast-paced, collaborative environment where everyone supports one another.
• Is organized, adaptable, and focused on finding solutions.
• Has exceptional communication and customer service skills.
• Is committed to continuous learning and professional growth.
• Can work independently while recognizing when to collaborate and ask for support.
• Takes pride in helping create a positive workplace culture and exceptional client experience.
• Is comfortable supporting others as they build skills and work toward improvement.

Qualifications

• Administrative, customer service, or coordination experience.
• Strong computer skills, including Microsoft Office 365 (Excel, Outlook, Teams).
• Scheduling or healthcare experience is considered an asset.
• Valid driver's licence and reliable vehicle.
• Clear Criminal Record Check with Vulnerable Sector Search.

Why Join Classic LifeCare?

• Competitive compensation.
• Extended health and dental benefits.
• Ongoing education and professional development.
• Employee recognition and appreciation programs.
• A supportive, family-oriented team where your ideas are valued and your contributions make a difference.