Client Advisor/Stylist

Brobston Group LLC; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

Brobston Group LLC in Toronto seeks a Client Advisor/Stylist to deliver luxury, relationship-driven experiences in-store. You will guide clients through personalized styling, showcase products, and manage daily boutique operations to support sales targets.

The role emphasizes clienteling, CRM-driven campaigns, merchandising support, and flawless presentation. Flexibility to work evenings, weekends, and holidays is required; foreign language skills are a plus.

Qualifications

• Luxury retail experience with a focus on client relationships.
• Proven track record of meeting or exceeding sales targets.
• Strong verbal and written communication and interpersonal skills.
• Proficiency with POS systems and MS Office.
• Willingness to work a flexible schedule including evenings, weekends and holidays; foreign languages a plus.

Responsibilities

• Create and nurture long-term client relationships through proactive outreach and personalized service.
• Provide styling guidance across categories, curate looks, and prepare for client appointments.
• Use CRM tools to capture client data, execute targeted campaigns, and meet CRM and sales KPIs.
• Support merchandise presentation, replenishment, and stock management to maintain floor standards.
• Assist with sales transactions and operational tasks, including shipping, receiving, and POS use when needed.

Skills

Client relationships

Sales targets

Communication

Team player

Tools

CRM tools

POS systems

MS Office

Job description

Summary

Deliver exceptional, relationship-driven luxury retail experiences by guiding clients through personalized styling and product discovery. This in-store role focuses on building long-term client relationships, achieving sales targets, and maintaining high presentation and operational standards. The Client Advisor/Stylist supports merchandising, clienteling, and daily boutique operations to maximize customer satisfaction and sales performance.

Responsibilities

• Create and nurture long-term client relationships through proactive outreach and personalized service.


• Provide styling guidance across categories, curate looks, and prepare for client appointments.


• Use CRM tools to capture client data, execute targeted campaigns, and meet CRM and sales KPIs.


• Support merchandise presentation, replenishment, and stock management to maintain floor standards.


• Assist with sales transactions and operational tasks, including shipping, receiving, and POS use when needed.

Requirements

• Previous luxury retail sales experience with client-focused relationship building.


• Proven track record of achieving sales results and meeting targets.


• Strong verbal and written communication and interpersonal skills.


• Computer proficiency with POS systems and MS Office (Word, Excel, Outlook).


• Willingness to work a flexible schedule including evenings, weekends, and holidays; foreign languages a plus.


• Action-oriented, problem-solver, and team player.