Client Advisor

brobstongroup.com - Jobboard; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Client Advisor in Toronto, Ontario to deliver personalized service to a luxury clientele. The role requires creating tailored client experiences, maintaining strong relationships, and applying a strategic sales approach to meet targets.

Candidates should have a flexible schedule that includes weekends and holidays. Excellent communication skills and a client-first attitude are essential. Join a dynamic team focused on providing exceptional retail experiences.

Qualifications

• Experience in luxury or client-centric retail or a strong customer service background.
• Flexibility in availability including evenings and weekends.
• Strong communication skills and motivation to improve performance.

Responsibilities

• Create memorable and tailored client experiences that drive sales.
• Build and maintain relationships with a diverse clientele.
• Apply a strategic sales approach to meet targets.
• Collaborate with the store team for performance improvement.

Skills

Client-first attitude

Excellent interpersonal and communication skills

Sales mindset

Job description

Summary

Join as a Client Advisor to deliver exceptional, personalized service to a diverse luxury clientele in a fast-paced retail environment. You will serve as a personal advisor, using a strategic sales mindset to build meaningful, long-term client relationships. This role requires flexible availability, including evenings, weekends and the holiday period.

Responsibilities

• Create memorable and tailored client experiences that drive sales and loyalty.
• Build and maintain strong relationships with a diverse, global clientele.
• Apply a strategic sales approach to meet and exceed individual and store targets.
• Collaborate with the store team and participate in training to continuously improve performance.

Requirements

• Experience in luxury or client‑centric retail, or a strong background in customer service with elevated clientele.
• Flexible availability including evenings, weekends and the November–December holiday period.
• Excellent interpersonal and communication skills and a client‑first attitude.
• Motivation to improve personal performance and ability to work effectively within a team.