Clerical Assistant In Patient Periop Services

St. Michael's Hospital; Toronto; On-site; CAD 43,000 - 49,000; Full time

Job summary

St. Michael's Hospital is seeking a Clerical Assistant in In Patient Periop Services to support the daily operations of the Operating Room. The role focuses on clerical tasks, patient access, and coordinating administrative activities with clinicians and care teams.

The position requires proficiency in MS Word/Excel/PowerPoint/Outlook, Medical Terminology, and strong communication. Evening or weekend shifts may apply per department needs; strong organizational skills are essential.

Qualifications

• Graduate of a recognized Office Administration program or equivalent.
• Requires a Medical Terminology Certificate.
• Recent clerical experience in a hospital setting.
• Must be highly proficient in Microsoft Word, Excel, PowerPoint, Outlook.

Responsibilities

• Provide a broad range of secretarial and clerical support to the daily operations of the Operating Rooms.
• Provide excellent customer service first contact by phone, in person and electronically for patients, staff and visitors; answers and forwards messages; facilitates pages to physicians/consult service providers.
• Coordinate timing and record keeping relating to patient admission, discharges, transfers and tests, maintaining patient charts.
• Arrange and coordinate appointments and meetings as necessary e.g., arranges for follow-up outpatient appointments at discharge.
• Collaborate with patient care team to support patient care flow, family visiting or other unit/department coordination processes.
• Update hospital bed management system and unit patient boards.

Skills

Communication skills

Organizational skills

Multitasking

Time management

Customer service

Education

Office Administration certificate

Medical Terminology Certificate

Tools

MS Word

MS Excel

MS PowerPoint

Outlook

MS 400

CPM software

Job description

Clerical Assistant In Patient Periop Services(Job Id 17284)

Job title: Clerical Assistant In Patient Periop Services

Job ID: 17284

Site: CA:ON:Toronto:St. Michael's Hospital

Category: Administrative/Clerical Support

Work type: Full-Time Permanent

Date posted: September 29, 2026

Salary range: 31.57-35.66

Shift/ hours of work:

Description

The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of theOperating Room. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant interacts with internal and external health care providers, staff, patients, families, and administration to provide fair, timely and equitable patient access to services.

RESPOSIBILITIES

• Provide a broad range of secretarial and clerical support to the daily operations ofthe Operating Rooms
• Provide excellent customer service first contact by phone, in person and electronically for patients, staff and visitors; answers and forwards messages, facilitates pages to physicians/consult service providers, manages flow of patients/clients/visitors in a customer focused manner
• Coordinate timing and record keeping relating to patient admission, discharges, transfers and tests, maintaining patient charts (e.g., standardized packages, thinning, team labels, names, file old charts upon discharge)
• Arrange and coordinate appointments and meetings as necessary e.g., arranges for follow-up outpatient appointments at discharge
• Collaborate with patient care team (physicians, nurses, clinical assistants, health disciplines, USWs) to support patient care flow, family visiting or other unit/department coordination processes
• Manages requests in a timely manner, based on priority
• Organize transfers, services and equipment for the unit e.g., ambulance transfers, porter, requests for maintenance of unit supplies and equipment and keep log of equipment sent out e.g., to Engineering, coordinate with consult services and portable diagnostics
• Review, order and/or pick up supplies and equipment and maintain inventory, with oversight from CLM or designate
• Update hospital bed management systemand unit patient boards
• Updates infection control patient status and related signage

QUALIFICATIONS

• Graduate of a recognized Office Administration program or equivalent
• Requires a Medical Terminology Certificate
• Recent clerical experience in a hospital setting.
• Previous Payroll experience preferred.
• Previous experience with MS 400 and CPM software systemspreferred.
• Must be highlyproficient in Microsoft Word, Excel, PowerPoint, Outlook
• Communicate clearly and fluently in English.
• Excellent interpersonal and communication skills
• Good judgment and discretion
• Work well under pressure
• Highly organized and efficient time manager
• Must be able to prioritize and multitask

In this position, if this department offers day, evening, night, weekend and/or statutory holiday shifts, you may be required to work these shifts on a rotational basis as per the specific needs of the department. Shifts are subject to change based on departmental needs.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.