Clerk III-PT (.6) Emergency

THUNDER BAY REGIONALHEALTH SCIENCES CENTRE; Northwestern Ontario; On-site; CAD 39,000 - 40,000; Full time

Benefits offered by this job

HOOPP pension plan

Comprehensive benefits package

Job summary

Thunder Bay Regional Health Sciences Centre is seeking an experienced administrative professional to support the hospital’s patient flow and front-line operations. The role emphasizes patient and family centred care, medical terminology knowledge, and accurate data entry in a fast-paced environment.

The ideal candidate will graduate from a recognized secretarial program, have 55 wpm keyboard speed, excellent telephone skills, and be able to work night shift switchboard duties with minimal

Qualifications

• Graduate from a recognized secretarial course.
• Course in medical terminology completed.
• Good interpersonal, organizational and telephone skills.
• Ability to type 55 wpm accurately on a keyboard.
• Capable of working under pressure with minimal supervision.
• Familiarity with switchboard duties at night shift.
• Knowledge of local healthcare services is helpful.
• Experience with Meditech applications is preferred.

Responsibilities

• Handle multi-line telephone system and night shift switchboard duties.
• Enter information accurately at a high typing speed.
• Support front-line operations and patient flow in a hospital setting.

Skills

Typing 55 wpm

Interpersonal skills

Telephone skills

Medical terminology

Education

Secretarial course

Medical terminology course

Tools

Meditech ADM/EDM

Job description

ImpactfulWork: Your leadershipwill directly influence the quality of care provided to our patients and the

efficiency of our operations, in a valuesbased team environment.

CompetitiveCompensation: We offer acomprehensive benefits package and competitive salary to attract

Healthcare of Ontario Pension Plan (HOOPP): We are proud toparticipate in the Healthcare of Ontario

Pension Plan (HOOPP),offering our employees the security and peace of mind that comes with having

access to a pensionplan. We understand the importance of financial well‑being and believethat a strong

pension recognizes ouremployees, like you, and provides a stable foundation for your future as partof our

overall compensationpackage. When you join, you automatically contribute to the Plan each payperiod. As

your employer, we alsocontribute $1.26 for every dollar you contribute.

Joining our team means that you will be an integral part ofachieving our mission, vision and values.

Our Mission:

We provide quality Care to Patients and Families, supported andadvanced by research, innovation

and education that is responsive to the needs of the peoples ofNorthwestern Ontario.

Our Vision:

Exceptional care for every patient, every time.

Our Values:

Diversity, Compassion, Excellence, Innovation, Accountability

About the role:

The Hospital strives to deliver care that is centred on patientsand families. Patient and Family Centred Care (PFCC)

is the provision of care that is respectful of, and responsive toindividual patient/family preferences, needs, and values

and ensures that those values guide all decisions. Creating acaring environment for patients and families ensures

continuity of care and fosters a learning environment. Applicantsare required to have a demonstrated knowledge,

understanding and commitment to this care philosophy.

Qualifications:

• Graduate from a recognized secretarial course
• Completed course in medical terminology
• Must have good interpersonal, organizational, communication andtelephone skills
• Must be able to enter 55 w.p.m. accurately on a computerkeyboard
• Must be able to work well under pressure and with a minimum ofsupervision
• Must be able to handle multi line telephones (take overswitchboard duties on the night shift)
• Must be knowledgeable of the various health care serviceswithin the community
• Preference will be given to candidates with Emergency or Admittingexperience
• Knowledge of Meditech ADM and EDM programs is required

Salary Range: $28.208 to 28.879

The Health Sciences Centre strives to ensure the safety andsecurity of the patients, visitors, employees and assets financial and otherwise. All offers of employment to externalcandidates shall be conditional upon: a satisfactory Criminal Records Check (CRC) where indicated, to ensure theabsence of relevant criminal convictions; and proof of full vaccinations approved by Health Canada to Occupational Health& Safety. Candidates will have demonstrated adherence to the Hospital's Code of Conduct. Regular attendance atwork is imperative, therefore, all applicants will have to demonstrate a good attendance record to be considered forthis position.

We are committed to fostering an inclusive, equitable, andaccessible environment supporting diversity in our work

environment to provide quality care where all feel valued,respected, and supported. We are dedicated to building a

workforce reflective of the communities in which we live and serveand encourage Indigenous people, visible

minorities, and persons with disabilities to apply and self‑identify.Upon request, accommodations due to a disability

are available throughout the selection process.

As a proposed designated position under the French Language Policy(HR‑esa‑12) Level 1 ‑ French

Language Skills according to Thunder Bay Regional Health SciencesCentre's Oral Proficiency Scale are

required.

If there are no qualified applicants for the above position, theHospital may, at their discretion, train unqualified

individuals.

Interested applicants must submit a resume outlining relevantprevious experience and training no later than

11:59p.m. on Tuesday, 13 October, 2026.

Internal applicantsmay apply via the job posting page on the iNtranet. External applicantsmust apply through our