Clerical Associate, ICU PTC 2026-7010

Cambridge Memorial Hospital; Cambridge; On-site; CAD 37,000 - 40,000; Part time

Benefits offered by this job

HOOPP

Group benefits

Employee & Family Assistance Program

Education grant

Wellness program

Inclusion initiatives

Job summary

Cambridge Memorial Hospital (CMH) seeks a part-time Clerical Associate to support the ICU/CCU team with patient registration, records management, and intranet/PHIPA-compliant data entry. The role requires accurate keyboarding, proficiency in Microsoft Office, and experience with Meditech.

You will handle calls, coordinate with clinical staff, and maintain patient files while upholding strict confidentiality and privacy standards. A health-care setting experience is preferred.

Qualifications

• Medical Office Administration program certificate required.
• Medical terminology certificate required.
• Current experience preferred in a health care setting.
• Excellent keyboarding skills and proficiency with Microsoft Office Suite required.
• Previous experience with Meditech system modules including order entry, and admissions preferred.
• Excellent keyboarding and computer data entry skills required.
• Excellent interpersonal and communication skills (both verbal and written) essential.
• Demonstrated ability to attend work on a regular basis is required.

Responsibilities

• Register patients using Meditech software and assist with clerical functions for ICU operations.
• Answer telephone and handle inquiries from the public and hospital staff.
• Maintain patient records and data entry, organize physician orders and ensure supplies.
• Maintain confidentiality of patient information per PHIPA.
• Support with general office tasks and duties as assigned.

Skills

Keyboarding

Microsoft Office

Interpersonal communication

Data entry

Health care experience

Meditech

Education

Medical Office Administration program certificate

Medical terminology certificate

Tools

Meditech

Job description

Overview

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group Benefits, including Health & Dental, for full time employees
• Employee & Family Assistance Program
• Career Development & Education Grant
• Wellness & Wellbeing Program
• Diversity, Equity & Inclusion Initiatives

Come be part of our vision as CMH leads in innovation and compassion! To learn more about CMH, please visit our website at www.cmh.org.

Job Description

Salary

$26.702 - $28.950

Schedule

Days, Evenings, Weekends & Holidays

Shift

8hrs / 12 hrs

Expected Average Number of Hours:22.5 bi weekly ( not a guarantee of hours )

This is a part-time contract expected to end December 2026

Position Summary:

As a key member of the ICU/CCU team, the Clerical Associate will register patients using Meditech software, assist with all clerical functions necessary for the smooth operation of the ICU including answering the telephone and dealing with inquiries from the public and hospital staff. Other activities include, but are not limited to: maintenance of patient records, data entry, physician orders and insuring adequate and proper office supplies. The Clerical Associate must maintain strict confidentiality of all patient information in accordance with the Personal Health Information Protection Act (PHIPA). Other related duties as per job fact sheet.

This is a part-time position to work eight (8) hour and twelve (12) hour shifts as required – days and evenings, weekends and statutory holidays included. The physical demands of the role may include but are not limited to prolonged sitting, standing, walking, bending, lifting, pushing and pulling. This position contributes to ensuring there is a safe environment for patients, staff and visitors.

Posted hours do not constitute a guarantee that shifts will not be subject to change.

Skills and Qualifications:

• Medical Office Administration program certificate required
• Medical terminology certificate required.
• Current experience preferred in a health care setting.
• Excellent keyboarding skills and proficiency with Microsoft Office Suite required.
• Previous experience with Meditech system modules including order entry, and admissions preferred.
• Excellent keyboarding and computer data entry skills required.
• Excellent interpersonal and communication skills (both verbal and written) essential.
• Demonstrated ability to attend work on a regular basis is required

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

CMH Inclusion Statement

At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on what is the traditional territories for the Anishinaabe, the Haudenosaunee and the Chinnonton.

We are committed to providing and fostering a respectful, caring, and inclusive workplace; one that generates belonging. We want a work culture where people are free to express their authentic selves and are able to bring their best daily. That includes a workplace that is free from violence, harassment and discrimination of any kind.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physical ability. We promise to ask if needed, and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience.

To support all of us in this journey, Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH.

Mari Iromoto Executive Champion Diversity, Equity and Inclusion

Melissa Duguid, Director of Human Resources

We thank all those who apply, however only those selected for an interview will be contacted.

Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills, education, and experience. CMH’s AI serves to assist, not replace, human decision-making, with results audited to ensure quality and equity. This initiative reinforces the hospital’s commitment to Equity, Diversity, and Inclusion, ensuring the best talent is selected while adhering to its core values.

Union

SEIU Service – Part Time