Clinical Information Clerk 3 (Full-time Permanent)

Talent Pool Builder; Northwestern Ontario; On-site; CAD 43,000 - 44,000; Full time

Benefits offered by this job

Paid vacation

Pension plan

Life insurance

Disability coverage

Extended health benefits

Relocation support

Staff wellness program

Job summary

Lake of the Woods District Hospital in Ontario is seeking a Clinical Information Clerk 3 for Surgical Services to provide clerical and administrative support, ensuring efficient coordination of surgical bookings with the PreOp Clinic.

You will manage communications with patients, physicians and staff, assist in scheduling, documentation, and data reporting of procedures; maintain supplies and orders, and work closely with managers and supervisors to keep the unit running smoothly.

Qualifications

• Grade 12 Diploma or equivalent.
• Medical Office Administration Diploma or relevant post-secondary program required or equivalent work experience.
• Medical Terminology Course required.
• Recent health office or medical clinic experience preferred.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills.
• Strong organizational and time management skills with the ability to prioritize and meet deadlines.
• Demonstrated proficiency in accurate data entry with strong attention to detail.
• Knowledge of Microsoft Office, ORMED, UKG, Meditech, Metric Aide and Novari is an asset.
• Reliable attendance record.

Responsibilities

• Provides clerical and administrative support to the Surgical Services Department.
• Coordinates surgical bookings and slates with the PreOp Clinic.
• Enters surgical supplies orders and handles data management reporting for OR.
• Manages communications with patients, physicians, and hospital staff.
• Supports scheduling, documentation, and data reporting of surgical procedures.
• Maintains departmental supplies and submits implant/stock orders.
• Collaborates with the Surgical Services Manager and supervisors to ensure smooth operations.

Skills

Excellent written and verbal коммуника

Excellent interpersonal skills

Strong organizational skills

Time management

Accurate data entry

Reliable attendance

Education

Grade 12 Diploma

Medical Office Administration Diploma

Medical Terminology Course

Tools

Microsoft Office

ORMED

UKG

Meditech

Metric Aide

Novari

Job description

Job Type: Full-time Permanent

Posting Type: This posting is for an existing vacancy.

Hours / Shift: 1.00 FTE, Day, 7.5-hour shifts

Classification: CIC3

Department: Surgical Services

Salary: $31.4552 to $32.1801 per hour
Per CUPE LOCAL 822 Collective Agreement

Closing Date: Wednesday, October 14, 2026

LWDH Surgical Services delivers several surgical programs: Orthopedics (Total knees, total hips, spine, lower extremity, upper extremity), Cataracts, Pediatric dental, Gynecology, Urology, General surgery/endoscopy. The department consists of three operating theatres, a six-bed Recovery Room, and a five-chair Day Surgery unit.

The Clinical Information Clerk 3 – Surgical Services provides clerical and administrative support/duties to the Surgical Services Department, ensuring efficient coordination of surgical bookings and slates with the PreOp Clinic, order entry of surgical supplies and data management reporting of the Operating Room. This role is responsible for managing communications with patients, physicians, and hospital staff; and supporting the scheduling, documentation, and data reporting of surgical procedures.

Maintains departmental supplies, submits implant orders and stock orders. Working closely with the Surgical Services Manager, team leads, and PreOp Clinic supervisor. This role contributes to the smooth operation of the units.

Why Work with LWDH? In this position, there are many benefits to joining our team:

• 2 weeks paid vacation
• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
• Desjardin Group Life Insurance coverage that includes basic life insurance, short/long-term disability coverage, and voluntary custom options
• Hospitals of Ontario Disability Income Plan coverage that includes short-term sick pay and long-term disability
• Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
• Relocation and accommodation packages and support
• Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, an employee perks program, and much more!

Qualifications

• Grade 12 Diploma or Equivalent
• Medical Office Administration Diploma or relevant post-secondary program required or equivalent work experience
• Candidates who do not possess the above post-secondary education may be considered with equivalent work experience and will be required to successfully complete approved Medical Terminology and Pharmacology courses within a specified timeframe
• Medical Terminology Course required
• Recent and related experience in a health office or medical clinic setting preferred
• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Strong organizational and time management skills with the ability to prioritize and meet deadlines in a fast-paced environment
• Demonstrated proficiency in accurate data entry, with strong attention to detail
• Knowledge and experience with computer software including Microsoft Office, ORMED, UKG, Meditech, Metric Aide and Novari are an asset
• Demonstrated knowledge of office practices
• Reliable attendance record

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. LWDH is a proud and active partner in the All Nations Health Partners Ontario Health Team, working collaboratively towards the development of a seamless, patient-centre healthcare system. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application. For more information, to request an accommodation, or to report a frequently publicly posted advertised job posting, please contact the HumanResources Department at 807-468-9861 ext. 2393.