Checker Dispatcher - London, ON

Voyago; London; On-site; CAD 23,000 - 33,000; Part time

Benefits offered by this job

Benefits package

Employee Assistance Program

Award Winning company

Diversity and well-being focus

Job summary

Voyago in London, ON is seeking a Part-Time Dispatcher for our Checker Division. You will coordinate bookings, dispatch drivers, and deliver exceptional customer service from our in-office location at 535 Sovereign, London ON.

Shifts are Saturday and Sunday from 10:00 PM to 6:30 AM. Ideal candidates have dispatch experience, strong problem-solving skills, and the ability to multitask in a fast-paced setting. Remote work is not available.

Qualifications

• High School Diploma or equivalent; Emergency Telecommunications graduate preferred.
• 1–2 years of Dispatch or Call Taking experience.
• Ability to work independently.
• Excellent problem-solving skills.
• Must multitask and shift priorities as needed.
• Proficiency in Microsoft Outlook, Word and Excel.

Responsibilities

• Dispatch drivers and provide accurate directions.
• Deliver a high degree of customer service.
• Thrive in a fast-paced, high-stress environment.
• Provide on-demand support to drivers.
• Communicate with clients and drivers and fill all shifts.

Skills

Customer service

Multitask

Problem solving

Communication with clients and drivers

Independence

Education

High School Diploma

Emergency Telecommunications graduate

Tools

Outlook

Word

Excel

Job description

Voyago is hiring a Part-Time Dispatcher for our Checker Division in London, ON.

Reporting to Operations Manager, Dispatchers are responsible for providing a high degree of customer service while coordinating bookings. They identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives.

Your Role

• You are responsible for the dispatch of drivers and providing accurate direction
• You are responsible for a high degree of customer service
• You thrive in a fast paced high stress environment
• You will provide on demand support to drivers
• You will communicate with clients and drivers and work to fill all shifts

The rate for this position is $20.50 per hour.

Shift: Saturday and Sundays (10:00PM to 6:30AM)

Your profile:

• High School Diploma or Equivalent; Emergency Telecommunications Graduate preferred
• 1-2 years of Dispatch or Call Taking experience
• Ability to work independently
• Excellent problem-solving skills
• Must have the ability to multitask and shift priorities as needed
• Proficiency in Microsoft programs such as Outlook, Work and Excel

Work Location

• This position is based in-office at our main building located at 535 Sovereign, London ON. Please note that remote work optionsare not available for this role.

The Perks

• We support the development, work-life balance and well-being of our employees
• We build a supportive corporate culture that encourages diversity and enables our people to flourish
• We enable our employees to have a positive social impact by deploying sustainable mobility solutions

• We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
• We are an Award Winning company
• As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
• We focus on innovation and sustainable environmental initiatives
• We offer our employees opportunities to build their own experience within a local, global Group.

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev’s Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.