Change and Adoption Manager, Digital Workplace

KPMG Canada; Lethbridge; Remote; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is looking for a Change and Adoption Manager for their Digital Workplace team. This role involves designing tailored solutions to enhance productivity and collaboration while supporting KPMG employees in adapting to digital workplace technologies. With a focus on change management and user experience, you'll lead workshops, assess user impacts, and develop effective training programs. Join a diverse team dedicated to turning insights into opportunities and making a meaningful impact in the workplace. If you are passionate about technology and change management, this is the perfect opportunity for you.

Qualifications

• 5+ years of experience in adoption and change management consulting.
• Relevant certifications (e.g., Prosci) are a plus.
• Hands-on experience in change management within digital environments.

Responsibilities

• Design and lead business needs discovery and solution workshops.
• Collaborate with teams to optimize application usage.
• Develop change management plans for technology-driven changes.

Skills

Change Management

Communication Skills

Analytical Skills

Microsoft Productivity Tools

Problem-Solving Skills

Education

Diploma in Organizational Change Management

Diploma in Learning and Development

Diploma in Computer Science

Diploma in Information Technology

Job description

Change and Adoption Manager, Digital Workplace

Join to apply for the Change and Adoption Manager, Digital Workplace role at KPMG Canada

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Digital Workplace team is seeking a Manager, Change and Adoption, to support digital workplace solutions. This team provides solutions that enhance productivity, collaboration, knowledge management, change management, and user experience, enabling KPMG employees with effective technology and knowledge resources that drive value for both the firm and its clients.

What You Will Do

• Design and lead business needs discovery and solution workshops.
• Conceptualize and propose tailored solutions to address business challenges.
• Collaborate with engagement teams and other business units to optimize application usage for desired outcomes.
• Enhance collaboration, productivity, and technical capabilities by providing appropriate solutions based on business needs.
• Identify and assess end-user impacts of technology-driven changes and develop suitable change management plans.

What You Bring To The Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or a related field.
• 5+ years of experience in adoption and change management consulting, professional services, or related roles.
• Relevant certifications (e.g., Prosci) are a plus.
• Hands-on experience in change management, training, and communication within digital workplace or technology-driven environments.
• Strong understanding of change management principles.
• Expertise in Microsoft productivity tools.
• Excellent communication and interpersonal skills to engage and influence stakeholders at all levels.
• Proven ability to design and deliver effective training programs and materials.
• Strong analytical and problem-solving skills to assess and address user needs and concerns.

This position requires fluency in English, supporting collaboration with colleagues and stakeholders across English-speaking regions.

KPMG BC Region Pay Range

The base salary range is $86,000 to $128,500, with potential for bonuses. Salary within this range depends on location, skills, and qualifications. KPMG offers a comprehensive Total Rewards program.

Our Values and Commitment

We uphold integrity, excellence, courage, collaboration, and a focus on doing what matters. KPMG is committed to diversity, inclusion, and providing a respectful, accessible workplace. We encourage all qualified candidates to apply and bring their whole selves to work.

Inclusivity in Recruitment

We support inclusive hiring practices, offering adjustments and accommodations throughout the recruitment process. For support, contact KPMG’s Employee Relations Service team at 1-888-466-4778.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology

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