Luxury Beauty Counter Manager — In-Store Sales

Chanel; Kelowna; On-site; CAD 42,000 - 60,000; Full time

Job summary

CHANEL Counter Manager at Shoppers Drug Mart Kelowna, BC, leads the Chanel counter to deliver a premium, personalised client experience. You will drive sales for Fragrance & Beauty, engage customers with tailored consultations, and nurture long-term relationships while maintaining Chanel’s luxury standards.

Reporting to the Territory Manager, you will motivate the team to meet sales plans, build the customer base, and ensure excellent service across all client interactions at the counter.

Qualifications

• Demonstrate superior client service and courtesy.
• Provide in-store consultations to address client needs.
• Utilize selling skills aligned with customer requirements.
• Achieve annual sales goals for Fragrance & Beauty at the Chanel counter.
• Grow the customer base and build lasting business relationships.

Responsibilities

• Generate maximum sales volume while delivering superior client service.
• Create a personal, one-to-one client experience in-store.
• Relate to customer needs to secure repeat sales and loyalty.
• Extend exceptional client care through consultations and personalised service.

Skills

Client service

Consultations

Selling skills

Sales goals

Customer base

Relationship building

Job description

CHANEL Counter Manager at Shoppers Drug Mart Kelowna, BC, leads the Chanel counter to deliver a premium, personalised client experience. You will drive sales for Fragrance & Beauty, engage customers with tailored consultations, and nurture long-term relationships while maintaining Chanel’s luxury standards.

Reporting to the Territory Manager, you will motivate the team to meet sales plans, build the customer base, and ensure excellent service across all client interactions at the counter.