CF Markville Mall - Full Time Security Guard

Paladin Security; Markham; Hybrid; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive salary and benefits

Free Uniforms

Flexible daily pay options

Job summary

Paladin Security is seeking a full-time Security Guard for CF Markville Mall. The role involves patrolling, incident reporting, responding to emergencies, and enforcing mall rules to maintain safety and order.

You will interact with tenants and the public, provide directions, and support guest services. Requires First Aid/CPR certification, a G license, and legal eligibility to work in Canada; opportunities include benefits and a competitive salary.

Qualifications

• Ability to stand, walk, patrol for extended periods (8–12 hours).
• High degree of professionalism and strong communication skills.
• Fluent English in written and spoken form.

Responsibilities

• Conduct patrols by foot or vehicle and draft incident reports.
• Respond to emergencies and lead the response to incidents.
• Enforce mall rules and remove undesirables from the property.
• Maintain access control procedures and monitor CCTV systems.
• Provide first aid and CPR until medical professionals arrive.

Skills

Patrol duties

Emergency response

Verbal communication

Written communication

Customer service

De-escalation

Observational skills

English fluency

First Aid CPR

Education

First Aid & CPR certification

G license

Legal work authorization in Canada

Job description

CF Markville Mall - Full Time Security Guard(Paladin Security)

Pay Rate:$21.00/Hr

Internal Posting Date:September 24th 2026

Internal Closing Date:September 30th 2026

External Closing DateOctober 2nd, 2026

Site Description: Markville Mall’s staff is dedicated to providing visitors with friendly service, helpful information, and a welcoming experience. Their professional Guest Services team works to make each visit smooth and enjoyable. Markville is committed to community health, environmental responsibility, and supporting local social needs.

As part of the Cadillac Fairview family, one of North America’s leading real estate investors and managers, Markville is aligned with a bold vision to create a world-class shopping destination. Cadillac Fairview strives to exceed expectations through innovation and a strong commitment to customers, colleagues, and stakeholders.

Job Description: Working assigned shifts, you will be responsible for completing investigations and incident reports. You will be expected to perform constant patrols and interact with tenants and members of the public to provide direction and promote good customer service while providing a security presence. Respond to all emergencies and take the lead role in all incidents involving violent individuals. You will be required to conduct arrests, enforce mall rules, and remove undesirables from the property.

Duties & Responsibilities:

• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
• Able to use tact and diplomacy in dealings across a range of settings and situations
• Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
• Ability to maintain and enforce access control procedures
• Solid understanding of emergency and standard operating procedures
• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
• Assist with Fire & Life Safety inspections
• Maintain a detailed memo book and prepare incident reports on all matters dealt with using CF's standard report-writing program
• Conduct periodic patrols of property either by foot or by vehicle & Investigate incidents and occurrences & draft detailed incident and occurrence reports
• Maintain the peace, safety, and security of all patrons, clients on the property & Monitor CCTV surveillance systems
• De-escalate emergency / crisis situations & Assist emergency and law enforcement personnel
• Access control, line management, customer service
• Assist with daily operations as needed/required or directed.

Qualifications:

• Must be willing and able to stand, walk, patrol by foot and vehicle for extended periods (8-12 hours)
• Must demonstrated a high degree of professionalism
• Must have strong verbal and written communication skills
• Must have a strong command and fluency in the English language both written and verbal
• Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
• Must be able to handle stress and pressure and make a sound decision under duress
• Must be conformable working in a busy highly populated area
• Must have a clean driver abstract
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

Prerequisites:

• Legally Authorized to work Full-Time in Canada
• Must possess a valid Standard First Aid and CPR certification (WSIB-approved). Please note, this is different from Level C or Emergency First Aid certification.
• Must have a G class drivers license with a clear drivers abstract.

Why choose Paladin?

• Competitive salary and benefits package
• Free Uniforms
• Get paid your way with flexible daily pay options

Certification Requirements (All)

First Aid and CPR - Level C Certification
Valid G Licence

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days

This job reports to the Client Services Manager

This is a Full-Time position1st Shift, 2nd Shift, 3rd Shift, Weekends.