Catering service manager

Spicy 6 Fine Indian Cuisine; Vancouver; On-site; CAD 41,000 - 59,000; Full time

Job summary

Spicy 6 Fine Indian Cuisine in Vancouver is seeking an experienced restaurant operations manager to oversee staff, monitor performance, and implement efficient service procedures. You will ensure health and safety compliance and coordinate with suppliers for food and other supplies.

You will also develop catering options, coordinate special events, handle customer concerns, and participate in marketing plans.

Qualifications

• Education: college or diploma 3 months to <1 year.
• 3–5 years of experience or equivalent.

Responsibilities

• Monitor staff performance
• Supervise staff
• Determine type of services to be offered and implement operational procedures
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Co-ordinate special events

Skills

Staff supervision

Operations management

Customer service

Negotiation

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Job description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 3 years to less than 5 years

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 3 years to less than 5 years
• or equivalent experience

Tasks

• Monitor staff performance
• Supervise staff
• Determine type of services to be offered and implement operational procedures
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Co-ordinate special events

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Attention to detail
• Standing for extended periods

Government programs

• Recognized employer
• Work Term: Permanent
• Work Language: English
• Hours: 32 hours per week