Restaurant manager

Osmow's; Mississauga; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Vision care benefits

Job summary

Osmow's in Mississauga is seeking an experienced Operations Supervisor to oversee daily restaurant operations, balance cash, supervise 5-10 staff, and ensure health and safety compliance.

You will plan schedules, train staff, manage customer service and events, and monitor performance in a fast-paced environment.

Qualifications

• Customer-facing leadership experience preferred.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong organizational and planning skills.

Responsibilities

• Evaluate daily operations to ensure efficiency and quality.
• Monitor staff performance and provide feedback.
• Plan and organize daily operations and workflows.
• Set staff work schedules and assign tasks.
• Supervise and train staff to meet standards.
• Balance cash and complete cash reports and related forms.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Lead and instruct team members as needed.
• Address customers' complaints or concerns and provide service.
• Manage events and coordinate resources.

Skills

Client focus

Interpersonal skills

Excellent oral communication

Education

College/CEGEP diploma 1-2 years

Tools

MS Access

MS Office

MS PowerPoint

MS Windows

MS Word

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 hours per week
• Education:
• Expérience:

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Supervision

• 5-10 people

Computer and technology knowledge

• MS Access
• MS Office
• MS PowerPoint
• MS Windows
• MS Word

Transportation/travel information

• Valid driver's licence
• Willing to travel

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Ability to multitask

Employment terms options

• Early morning
• Evening
• Shift

Experience

• 2 years to less than 3 years

Employment terms options

• Morning

Health benefits

• Vision care benefits