Cannabis Retail Shift Leader: Drive Sales & Service

Canna Cabana Inc.; Alberta; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Growth opportunities

Unlimited bonus earning potential

Job summary

Canna Cabana Inc. in Alberta is seeking a Full-Time Shift Leader who is knowledgeable, responsible, hardworking, mature and dedicated to join our team. Join us and become an important part of a company where the sky is the limit.

You will supervise daily store operations, support management, coach staff, and ensure health, safety, and customer service standards while striving to achieve sales targets.

Qualifications

• Must have valid SellSafe Certification.
• Completion of high school and college/CEGEP/vocational or technical training required.
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred.
• A valid First Aid certification is considered an asset.
• Excellent time management and prioritizing skills required.
• Demonstrated ability to train and motivate staff required.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store.
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM.
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed.
• Provide direction, guidance, and instruction to all store associates as required.
• Ensure store conditions are consistently upheld to established standards.
• Assist in ensuring staffing levels adequately meet business needs, only when requested.
• Be the sales and customer service leader/role model in the absence of SM/ASM.
• Greet and assist customers in a way that models exemplary conduct to other staff.
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift.
• Achieving sales target and store-level KPI’s.
• Ensuring employees on shift are actively pursuing sales goals.
• Oversee and assist in inventory management and be accountable for the inventory processes on shift.

Skills

SellSafe Certification

Sales orientation

Customer service

Teamwork

Communication skills

Time management

Training & motivation

Diplomacy

Troubleshooting

Education

High school diploma + college/CEGEP/vocational or technical training

Tools

Microsoft Office

Job description

Canna Cabana Inc. in Alberta is seeking a Full-Time Shift Leader who is knowledgeable, responsible, hardworking, mature and dedicated to join our team. Join us and become an important part of a company where the sky is the limit.

You will supervise daily store operations, support management, coach staff, and ensure health, safety, and customer service standards while striving to achieve sales targets.