Cannabis Retail Shift Lead: Customer Experience

Sundial; Sherwood Park; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Employee product discounts

EFAP

Health & dental

Paid vacation

Flexible scheduling

Job summary

Value Buds is hiring a Keyholder / Shift Lead for our Alberta cannabis retail location. You will welcome customers, offer product recommendations and cannabis education, and support daily store operations including merchandising and POS management.

Qualifications include retail or hospitality experience, strong communication, and a cannabis selling certification. The role offers competitive wages, flexible scheduling, and opportunities for advancement in a supportive team environment.

Qualifications

• Previous retail, customer service, or hospitality experience is required.
• Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell) is required.
• Minimum age depending on province (18/19+).

Responsibilities

• Create a welcoming experience for every customer.
• Provide product recommendations and cannabis education.
• Operate the POS, handle payments, and issue receipts.

Skills

Strong communication

Customer-first attitude

Cannabis selling certification

Job description

Value Buds is hiring a Keyholder / Shift Lead for our Alberta cannabis retail location. You will welcome customers, offer product recommendations and cannabis education, and support daily store operations including merchandising and POS management.

Qualifications include retail or hospitality experience, strong communication, and a cannabis selling certification. The role offers competitive wages, flexible scheduling, and opportunities for advancement in a supportive team environment.